They couldn't help. Not their fault. That's ok except for the complete lack of professionalism and no refund when their website clearly states that if they can not help, you get your deposit back. Not only did they call and state "We can't help you" but they emailed me wanting the phone/fax/ and email of the IRS agent that spoke to me months ago..(You can't figure that out after I sent you her name and IRS ID number?) That is the ONLY thing they did was call her, called me back and said sorry we can't help. When asked about the refund they stated (the guy sounded pretty pissed off when I mentioned the refund) that I decided not to go along with their resolution and go about it on my own.. HUH?? What resolution??? You just got done telling me you can't help at all! Plain and simple, they breached what they advertise on their website and have no intention of giving ANYONE a refund. LOL they even state on there "we've never had to give anyone a refund" Why, because you haven't been sued yet? Ya, this place is an absolute joke! I hope this bad review was worth the 300 bucks you saved.. I'm sure these morons are going to post some kind of stupid rebuttal claiming all kinds of stuff that isn't true. so wait for it lol In all Honesty, they might be able to help you as my tax situation is complicated, but just don't plan on seeing that initial deposit ever again. I just can't trust a business that is decietful and gets theatrically upset when asked about a refund.
Beware of these scammers. They promise to help you with tax issues and instead try to place you in a worse off position. Once you pay to have them investigate your situation they just take your money and treat you poorly. No customer service, no returned phone calls. As soon as you challenge them on their knowledge or reputation they immediately become belligerent and defensive. Called me "hard-headed" since I would not go with their so called "Congressional Assistance" which is their scam. I was already planning on filling out a 433A form and 656 form with the IRS and they talked me out of it saying "that's the worst thing you can do! We do things different and it's called Congressional Assistance. We are Enrolled Agents!" Yeah right! After they took my money they transferred me to Mr. Thornton who said that they will fill out a form 433A. WHICH WAS THE EXACT THING I WAS GOING TO DO! They basically lie to you. Don't waste your time with scammers like these guys. Full out your own 433A and 565 and work with the IRS yourself. I also did research on this company and they have only been around for just over a year. They were opened previously under multiple different companies. After their reputation disintegrates they open up a new company and start fresh with their tactics. This pattern has been going on with them for several years. They told me in order to change the registered agent for a corporation it would need to be dissolved. Very incompetent. And another thing, once I opened a case with the Florida Division of Consumer Service, they responded to them with false accusations calling me a criminal and a tax evader. They also mailed them a CONFIDENTIAL report of my 10 year tax history to them. Believe that! What idiot company would forward personal confidential information to a third party without my consent? Wow!! Talk about incompetence.
Tax Help Group Reviews
They couldn't help. Not their fault. That's ok except for the complete lack of professionalism and no refund when their website clearly states that if they can not help, you get your deposit back. Not only did they call and state "We can't help you" but they emailed me wanting the phone/fax/ and email of the IRS agent that spoke to me months ago..(You can't figure that out after I sent you her name and IRS ID number?) That is the ONLY thing they did was call her, called me back and said sorry we can't help. When asked about the refund they stated (the guy sounded pretty pissed off when I mentioned the refund) that I decided not to go along with their resolution and go about it on my own.. HUH?? What resolution??? You just got done telling me you can't help at all! Plain and simple, they breached what they advertise on their website and have no intention of giving ANYONE a refund. LOL they even state on there "we've never had to give anyone a refund" Why, because you haven't been sued yet? Ya, this place is an absolute joke! I hope this bad review was worth the 300 bucks you saved.. I'm sure these morons are going to post some kind of stupid rebuttal claiming all kinds of stuff that isn't true. so wait for it lol In all Honesty, they might be able to help you as my tax situation is complicated, but just don't plan on seeing that initial deposit ever again. I just can't trust a business that is decietful and gets theatrically upset when asked about a refund.
Beware of these scammers. They promise to help you with tax issues and instead try to place you in a worse off position. Once you pay to have them investigate your situation they just take your money and treat you poorly. No customer service, no returned phone calls. As soon as you challenge them on their knowledge or reputation they immediately become belligerent and defensive. Called me "hard-headed" since I would not go with their so called "Congressional Assistance" which is their scam. I was already planning on filling out a 433A form and 656 form with the IRS and they talked me out of it saying "that's the worst thing you can do! We do things different and it's called Congressional Assistance. We are Enrolled Agents!" Yeah right! After they took my money they transferred me to Mr. Thornton who said that they will fill out a form 433A. WHICH WAS THE EXACT THING I WAS GOING TO DO! They basically lie to you. Don't waste your time with scammers like these guys. Full out your own 433A and 565 and work with the IRS yourself. I also did research on this company and they have only been around for just over a year. They were opened previously under multiple different companies. After their reputation disintegrates they open up a new company and start fresh with their tactics. This pattern has been going on with them for several years. They told me in order to change the registered agent for a corporation it would need to be dissolved. Very incompetent. And another thing, once I opened a case with the Florida Division of Consumer Service, they responded to them with false accusations calling me a criminal and a tax evader. They also mailed them a CONFIDENTIAL report of my 10 year tax history to them. Believe that! What idiot company would forward personal confidential information to a third party without my consent? Wow!! Talk about incompetence.