Bought refurbished tablet from company via Amazon. Item was listed as having 'warranty', no info provided for $80. Saw a few reasonable company reviews, so went ahead & bought Dragon Touch X10 table w/ included battery wall charger AND backup USB male-to-male (no unit included). Chargers/tablet has 2.5mm (tiny hole!) pin ONLY, which looks like old 15-pin connectors for prior monitors (ie, VERY sensitive, poor choice of setup).
As I've had computer training (albeit old), feel VERY comfortable working with peripherals, had a different tablet b4, so set up tablet with barebone background progs working, MY AV & Cleaner apps (downloaded from GoogleStore & verified as top-running downloads). Tablet works great ALTHOUGH runs battery down in less than a day.
PROBLEMS: 1, First day, wall charger worked, then from next til now overheats (not warm but HOT); have had to 'play' (jiggle slightly) to get tablet's pin to 'charge' (currently am seeing sporadically a charge icon, turn off all running apps, try to lay flat to not 'move' it, and pray. Works erratically.
2, USB male-to-male charger (while connected to my wallprong) WAS working for about a month (I bought this 3/18/16). Hasn't been able to charge my tablet for 3 days.
3. After receiving tablet (reasonable time period, as was fulfilled by Amazon), I simply wanted my 'warranty' that was stated in the ad; Tablet Express gave me the run-around for almost 2 weeks, about 5 emails betwixt us via Amazon's mediation, FINALLY got from Amazon about 5 days ago. Says I can get FULL refund for 30 days. Problem is, I have to send EVERYTHING back (including working tablet) to get battery(s) replacement?! Really?!
Now I'm stuck with a great tablet but doesn't charge properly. Can't discern if its the pin, or the (think they're original, before tablet was refurbished) chargers, NOT available locally to buy, have til 4/22 to get refund -- e.g., CAN buy ANOTHER battery charger online for about $10, but if its the tablet, waste of time & money.
Explained all this to Amazon, as I tried to call company 2x, NO reply to VoiceMail I left 4/18, wants ONLY email I believe as you're on hold after automated for only 2 minutes, then repeat of contacting them via email. Amazon recognized the unethical practices I described of this company (lack of reasonable publicdisclosure of business practices)AND will be documenting all of this for legal followup if necessary.
TabletExpress Reviews
Bought refurbished tablet from company via Amazon. Item was listed as having 'warranty', no info provided for $80. Saw a few reasonable company reviews, so went ahead & bought Dragon Touch X10 table w/ included battery wall charger AND backup USB male-to-male (no unit included). Chargers/tablet has 2.5mm (tiny hole!) pin ONLY, which looks like old 15-pin connectors for prior monitors (ie, VERY sensitive, poor choice of setup).
As I've had computer training (albeit old), feel VERY comfortable working with peripherals, had a different tablet b4, so set up tablet with barebone background progs working, MY AV & Cleaner apps (downloaded from GoogleStore & verified as top-running downloads). Tablet works great ALTHOUGH runs battery down in less than a day.
PROBLEMS: 1, First day, wall charger worked, then from next til now overheats (not warm but HOT); have had to 'play' (jiggle slightly) to get tablet's pin to 'charge' (currently am seeing sporadically a charge icon, turn off all running apps, try to lay flat to not 'move' it, and pray. Works erratically.
2, USB male-to-male charger (while connected to my wallprong) WAS working for about a month (I bought this 3/18/16). Hasn't been able to charge my tablet for 3 days.
3. After receiving tablet (reasonable time period, as was fulfilled by Amazon), I simply wanted my 'warranty' that was stated in the ad; Tablet Express gave me the run-around for almost 2 weeks, about 5 emails betwixt us via Amazon's mediation, FINALLY got from Amazon about 5 days ago. Says I can get FULL refund for 30 days. Problem is, I have to send EVERYTHING back (including working tablet) to get battery(s) replacement?! Really?!
Now I'm stuck with a great tablet but doesn't charge properly. Can't discern if its the pin, or the (think they're original, before tablet was refurbished) chargers, NOT available locally to buy, have til 4/22 to get refund -- e.g., CAN buy ANOTHER battery charger online for about $10, but if its the tablet, waste of time & money.
Explained all this to Amazon, as I tried to call company 2x, NO reply to VoiceMail I left 4/18, wants ONLY email I believe as you're on hold after automated for only 2 minutes, then repeat of contacting them via email. Amazon recognized the unethical practices I described of this company (lack of reasonable publicdisclosure of business practices)AND will be documenting all of this for legal followup if necessary.