Systems protect home warranty is an utter SCAM. Save your money, time and stress, and STAY AWAY! I formerly paid for their services before cancelling last month. Not only will they not honor their own contract, not fix what needs to be fixed, and will misrepresent their services and coverage, but they will pass all costs on to you as the consumer, including an additional cancellation fee.
None of their representatives, or supervisors, know their job, the services the cover (even though they will subsequently disavow same), or care about their services and the theft they carry out at your expense. Each person that you call to speak with will not be able to assist you, but will but you on hold for over 20 minutes each time, before transferring you to another representative who will likewise inform you that they cannot assist you, but you on hold, and transfer you to another.
To make it worse, before filing a claim, I called systems protect to see if the issue was covered. They said it was. When the technician got there he stated that it was not covered, that they cannot fix it, and demanded the $125 copay. Even worse, systems protect then attempted to charge me further for work never performed.
It is truly unfathomable that companies such as this, who commit such fraud, theft, misrepresentations and sheer theft against their own consumers are allowed to continue to exist without repercussions.
I have been paying $32.00 a month for the last 10 years, and in November I made my first claim, my swamp cooler had rusted and fell apart. I called the service company, payed them the $100.00 deductable like i was told to do on 11/16/18 to gray heating and air conditioning and they filed their report. so I waited and waited, put my claim number to check the status and was always pending.
So then started calling and always the same answer, it is still under review. I called 12/5/18, 3/7/19, 3/18/19, 3/25/19, 4/4/19, 4/11/19 and still the same BS under review..
After the above I faxed last years receipt and also e-mailed it to them. Every time I called they said it was being reviewed.
After a month and a half they told me that my claim was closed. If I wanted to place another claim I would have to pay again but they would not said it would be fixed because the company said it was dirty. This warranty company didn't even consider that I had it serviced last year.
Was promised 5048.50 return from sys protect have spoken to at least 8 different people 2 supervisors no money yet they keep putting me off stupid questions like why did fan break i explanded furnace 20 yrs old fan runs 24/7 365 days a yr you think so furnace company emailed another letter to them early march .
SystemsProtect Home Service Plan Reviews
Systems protect home warranty is an utter SCAM. Save your money, time and stress, and STAY AWAY! I formerly paid for their services before cancelling last month. Not only will they not honor their own contract, not fix what needs to be fixed, and will misrepresent their services and coverage, but they will pass all costs on to you as the consumer, including an additional cancellation fee.
None of their representatives, or supervisors, know their job, the services the cover (even though they will subsequently disavow same), or care about their services and the theft they carry out at your expense. Each person that you call to speak with will not be able to assist you, but will but you on hold for over 20 minutes each time, before transferring you to another representative who will likewise inform you that they cannot assist you, but you on hold, and transfer you to another.
To make it worse, before filing a claim, I called systems protect to see if the issue was covered. They said it was. When the technician got there he stated that it was not covered, that they cannot fix it, and demanded the $125 copay. Even worse, systems protect then attempted to charge me further for work never performed.
It is truly unfathomable that companies such as this, who commit such fraud, theft, misrepresentations and sheer theft against their own consumers are allowed to continue to exist without repercussions.
Buyer Beware !!!
I have been paying $32.00 a month for the last 10 years, and in November I made my first claim, my swamp cooler had rusted and fell apart. I called the service company, payed them the $100.00 deductable like i was told to do on 11/16/18 to gray heating and air conditioning and they filed their report. so I waited and waited, put my claim number to check the status and was always pending.
So then started calling and always the same answer, it is still under review. I called 12/5/18, 3/7/19, 3/18/19, 3/25/19, 4/4/19, 4/11/19 and still the same BS under review..
After the above I faxed last years receipt and also e-mailed it to them. Every time I called they said it was being reviewed.
After a month and a half they told me that my claim was closed. If I wanted to place another claim I would have to pay again but they would not said it would be fixed because the company said it was dirty. This warranty company didn't even consider that I had it serviced last year.
Was promised 5048.50 return from sys protect have spoken to at least 8 different people 2 supervisors no money yet they keep putting me off stupid questions like why did fan break i explanded furnace 20 yrs old fan runs 24/7 365 days a yr you think so furnace company emailed another letter to them early march .