I purchased an amplifier from Mike's Electronics. Which is a So Called dealer of Synergy Mobile Audio.. and I received a damaged product. I then sent the amp into the authorized repair center (Amp Medics) as told to do so from the companies owner Kurt. I then had to pay shipping for that amp via post office of $40.. After waiting 2 weeks, The repair company informed me that the amp was faulty from the factory. And would take no time to fix. They then shipped me the amp. The amp was now missing a screw and still did not work. I again contacted Amp medics and explained the issue. He explained how shipping can cause this or that or it can be this or that. I then shipped the amp back to Amp Medics using his shipping label.. After a week or so he sent me a video of the Amp working and said there wasnt a problem.. I then spoke to the owner of Synergy (Kurt) and told him i didnt believe Amp Medics and wanted Amp Medics to ship the amp to him so he could test.
He agreed.. As of writing this its been 2 weeks and Kurt has yet to receive the Amp. Kurt also stated that he would ship me another new amp by the 27th because of all these delays. Now Kurt has changed his story and said he has to wait on Amp Medics.
I have had nothing but run around from the repair company and the Amp seller. this is provable via fb messenger Now the owner of the company has told me he wants to just keep the amp and give me a refund.
However I also stated I paid for shipping of the amp for warranty work so he is stating that theres no refund for warranty work.. However this was not a warranty issue. This was a faulty amplifier from his manufacturer.. And i have proof of this as well. And hes keeping the amp. So not only am I out $349.99, Im out the amp I paid for. And im out the $40 I spent to ship them the amp. This is unfair and uncalled for.
He has done nothing but give excuses after excuses as well as his repair company has stalled on shipping the item.
Upon needing I can provide proof of all of this via text and FB messenger.
Synergy Mobile Audio Reviews
I purchased an amplifier from Mike's Electronics. Which is a So Called dealer of Synergy Mobile Audio.. and I received a damaged product. I then sent the amp into the authorized repair center (Amp Medics) as told to do so from the companies owner Kurt. I then had to pay shipping for that amp via post office of $40.. After waiting 2 weeks, The repair company informed me that the amp was faulty from the factory. And would take no time to fix. They then shipped me the amp. The amp was now missing a screw and still did not work. I again contacted Amp medics and explained the issue. He explained how shipping can cause this or that or it can be this or that. I then shipped the amp back to Amp Medics using his shipping label.. After a week or so he sent me a video of the Amp working and said there wasnt a problem.. I then spoke to the owner of Synergy (Kurt) and told him i didnt believe Amp Medics and wanted Amp Medics to ship the amp to him so he could test.
He agreed.. As of writing this its been 2 weeks and Kurt has yet to receive the Amp. Kurt also stated that he would ship me another new amp by the 27th because of all these delays. Now Kurt has changed his story and said he has to wait on Amp Medics.
I have had nothing but run around from the repair company and the Amp seller. this is provable via fb messenger Now the owner of the company has told me he wants to just keep the amp and give me a refund.
However I also stated I paid for shipping of the amp for warranty work so he is stating that theres no refund for warranty work.. However this was not a warranty issue. This was a faulty amplifier from his manufacturer.. And i have proof of this as well. And hes keeping the amp. So not only am I out $349.99, Im out the amp I paid for. And im out the $40 I spent to ship them the amp. This is unfair and uncalled for.
He has done nothing but give excuses after excuses as well as his repair company has stalled on shipping the item.
Upon needing I can provide proof of all of this via text and FB messenger.