They allowed my daughter and each of her roommates to apply to rent a home and charged a (fair) $50 fee. She was informed that they didn't qualify because she's a college student and didn't have the credit. So, she asked if I could cosign.
Long story short, I did, there were issues with the website that honestly, were a red flag to me, but my daughter really wanted the house, she's technically an adult and pays her own rent, so I continued my efforts. So, I tried to call numerous times. 8 that I counted! and got no answer, and/or sent to a voicemail box that was full so I couldn't leave a message.
When I finally got ahold of someone, they gave me a different answer every time, admitted it was something with the website, told me that we needed to reapply, pay the $50 fee again, but refused to refund the $50 per person fee we'd already paid.
I refused, rightly so, and then all communications stopped. If I persisted, they would send me to the "agent" that was supposedly managing the property. She never once answered our calls, or emails and didn't have voicemail set up. It's all super sketchy, and I won't stand for it. I've reported the company and the "agent" to the BBB, LLR, and posted my complaints along with a long list of similar complaints from other people. They need to be put out of business.
ON THE 19TH OF AUG OF THIS YEAR WE SPOKE TO MIKE NELSON WHO WORKED FOR A COMPANY THAT WE WHERE DOING BUSINESS WITH AND JOINED A NEW COMPANY HE ASKED US TO DO SOME WORK FOR HIM
AS CONTRACTORS HE PROMISED HE WILL MAKE SURE WE ARE PAID ON TIME
THAT ENDED UP TO BE A LIE HE THEN LEFT US IN THE HAND OF A VERY DISHONEST PERSON
CALLED FELIPE HOLIDAY THEY OWE US MORE THEN 27000 AND WHEN WE FIELD A COMPLAIN WITH BBB
THEY CLAIMED OUR INVOICES WHERE TO WRONG AND THAT WE OVER CHARGED THEY DID SO THINKING
THAT WE DONT HAVE ANY PROF SINCE THEY DELETED OUR WORK ORDERS ON 6THERE APP BUT WE TOOK PICTURES AND HAVE PROF IN WRITING TEXT AND EMAILS FROM ALL THESE CROCKS ANYONE THAT NEEDS MORE INFO CAN ASK US AND WE WILL SEND ANYTHING NEEDED
PLEASE, EVERYONE, STAY AWAY AND LOOK AT ALL THE REVIEWS BY THERE CUSTOMERS PLEASE STAY AWAY
FROM THEM ESPECIALLY MIKE NELSON AND HIS UNETHICAL MANAGER FELIPE HOLIDAY
I HAVE VOICE RECORDING OF ALL CONVERSATIONS ON PHONE AND EMAIL AND TXT RECORDS
Sylvan Homes Reviews
They allowed my daughter and each of her roommates to apply to rent a home and charged a (fair) $50 fee. She was informed that they didn't qualify because she's a college student and didn't have the credit. So, she asked if I could cosign.
Long story short, I did, there were issues with the website that honestly, were a red flag to me, but my daughter really wanted the house, she's technically an adult and pays her own rent, so I continued my efforts. So, I tried to call numerous times. 8 that I counted! and got no answer, and/or sent to a voicemail box that was full so I couldn't leave a message.
When I finally got ahold of someone, they gave me a different answer every time, admitted it was something with the website, told me that we needed to reapply, pay the $50 fee again, but refused to refund the $50 per person fee we'd already paid.
I refused, rightly so, and then all communications stopped. If I persisted, they would send me to the "agent" that was supposedly managing the property. She never once answered our calls, or emails and didn't have voicemail set up. It's all super sketchy, and I won't stand for it. I've reported the company and the "agent" to the BBB, LLR, and posted my complaints along with a long list of similar complaints from other people. They need to be put out of business.
ON THE 19TH OF AUG OF THIS YEAR WE SPOKE TO MIKE NELSON WHO WORKED FOR A COMPANY THAT WE WHERE DOING BUSINESS WITH AND JOINED A NEW COMPANY HE ASKED US TO DO SOME WORK FOR HIM
AS CONTRACTORS HE PROMISED HE WILL MAKE SURE WE ARE PAID ON TIME
THAT ENDED UP TO BE A LIE HE THEN LEFT US IN THE HAND OF A VERY DISHONEST PERSON
CALLED FELIPE HOLIDAY THEY OWE US MORE THEN 27000 AND WHEN WE FIELD A COMPLAIN WITH BBB
THEY CLAIMED OUR INVOICES WHERE TO WRONG AND THAT WE OVER CHARGED THEY DID SO THINKING
THAT WE DONT HAVE ANY PROF SINCE THEY DELETED OUR WORK ORDERS ON 6THERE APP BUT WE TOOK PICTURES AND HAVE PROF IN WRITING TEXT AND EMAILS FROM ALL THESE CROCKS ANYONE THAT NEEDS MORE INFO CAN ASK US AND WE WILL SEND ANYTHING NEEDED
PLEASE, EVERYONE, STAY AWAY AND LOOK AT ALL THE REVIEWS BY THERE CUSTOMERS PLEASE STAY AWAY
FROM THEM ESPECIALLY MIKE NELSON AND HIS UNETHICAL MANAGER FELIPE HOLIDAY
I HAVE VOICE RECORDING OF ALL CONVERSATIONS ON PHONE AND EMAIL AND TXT RECORDS