I enlisted Swyft filings to process my LLC witht he state of Florida. The LLC still has not come through. I paid extra to get a 10 day process. It is now 13 days past the time I filed with state. When I called the Swyft -their agents provided me with excuses and a bogus letter from the state saying " the state had equipment issues and they were behind". After being on hold with the state for 3.5 hours on the phone they said there was a glitch with the file and they moved it to the top of the list. They also told me that letter provided to me by Swyft was bogus and the state was processing files from 6/15 forward. Mine had come in on the 10th - and not the 4th as originally stated by Swyft. Had Swyft been doing their job they might have caught this error. Swyft advertises on their website 100% satisfaction guarantee - so when I asked for the service part of it back (not the filing fee) they said "only under certain circumstances" and refused. This has caused me to be in breach of contract because I cannot close on my investment property as I should have been able to.
Talked to these guys in September after they tried to charge me for $149 for services that I didn't not order. The customer service agent refunded my money and told me that they would only charge me for my original services (which was an annual fee of $100 to fill out one form for the state of Idaho for a LLC). A week ago, they tried to do it again, except this time, they insist that I have these services, that I do not want or need.
They are refusing to cancel all services, and are still trying to charge me for $149 (every three months). Not only did their customer service lie to me, but apparently they no longer offer the once a year form filing service (which is all I need). I have had their services for longer than 5 years, and now this feels like a scam. I understand covaids has hurt a lot of people, but suddenly charging 400 percent higher prices to fill out one form, is a bait and switch.
Talked to these guys in September after they tried to charge me for $149 for services that I didn't not order. The customer service agent refunded my money and told me that they would only charge me for my original services (which was an annual fee of $100 to fill out one form for the state of Idaho for a LLC). A week ago, they tried to do it again, except this time, they insist that I have these services, that I do not want or need.
They are refusing to cancel all services, and are still trying to charge me for $149 (every three months). Not only did their customer service lie to me, but apparently they no longer offer the once a year form filing service (which is all I need). I have had their services for longer than 5 years, and now this feels like a scam. I understand covaids has hurt a lot of people, but suddenly charging 400 percent higher prices to fill out one form, is a bait and switch.
ABSOLUTELY HORRIBLE EXPERIENCE! This company bungled my filings so bad! They screwed up the simplest things and then there customer service didn't understand simple instructions. They ignored the proper address, they filled the EIN # incorrectly, they said there was a name conflict and then filed some names under the former incorrect name so I couldn't change them. I paid them nearly $1000. I paid for the express service and they sent me a PDF to fax or mail in my application for an EIN when it can be obtained for free in 1 minute online by myself..
If you call their customer service you deal with people who make $10/hour. They just aren't trained to pay attention to detail , nor do they understand simple things about company filings.
I had to call them 4 times and this still isnt' resolved, nearly 1 week after i was supposed to recieve my filings digitially. Their website also wouldn't let me download the documents due to some gliches.
This has been completely mismanaged. These guys have no idea what they are doing.
If you ask to speak to a supervisor, they will say the person isn't here or is in training. It sounds like their entire office is maybe 3 people.
It's always the same lady answering the phone, who just doesnt' know anything about filings at all. She always refers to you as sir.
Swyft Filings, LLC. Reviews
I enlisted Swyft filings to process my LLC witht he state of Florida. The LLC still has not come through. I paid extra to get a 10 day process. It is now 13 days past the time I filed with state. When I called the Swyft -their agents provided me with excuses and a bogus letter from the state saying " the state had equipment issues and they were behind". After being on hold with the state for 3.5 hours on the phone they said there was a glitch with the file and they moved it to the top of the list. They also told me that letter provided to me by Swyft was bogus and the state was processing files from 6/15 forward. Mine had come in on the 10th - and not the 4th as originally stated by Swyft. Had Swyft been doing their job they might have caught this error. Swyft advertises on their website 100% satisfaction guarantee - so when I asked for the service part of it back (not the filing fee) they said "only under certain circumstances" and refused. This has caused me to be in breach of contract because I cannot close on my investment property as I should have been able to.
Talked to these guys in September after they tried to charge me for $149 for services that I didn't not order. The customer service agent refunded my money and told me that they would only charge me for my original services (which was an annual fee of $100 to fill out one form for the state of Idaho for a LLC). A week ago, they tried to do it again, except this time, they insist that I have these services, that I do not want or need.
They are refusing to cancel all services, and are still trying to charge me for $149 (every three months). Not only did their customer service lie to me, but apparently they no longer offer the once a year form filing service (which is all I need). I have had their services for longer than 5 years, and now this feels like a scam. I understand covaids has hurt a lot of people, but suddenly charging 400 percent higher prices to fill out one form, is a bait and switch.
Talked to these guys in September after they tried to charge me for $149 for services that I didn't not order. The customer service agent refunded my money and told me that they would only charge me for my original services (which was an annual fee of $100 to fill out one form for the state of Idaho for a LLC). A week ago, they tried to do it again, except this time, they insist that I have these services, that I do not want or need.
They are refusing to cancel all services, and are still trying to charge me for $149 (every three months). Not only did their customer service lie to me, but apparently they no longer offer the once a year form filing service (which is all I need). I have had their services for longer than 5 years, and now this feels like a scam. I understand covaids has hurt a lot of people, but suddenly charging 400 percent higher prices to fill out one form, is a bait and switch.
ABSOLUTELY HORRIBLE EXPERIENCE! This company bungled my filings so bad! They screwed up the simplest things and then there customer service didn't understand simple instructions. They ignored the proper address, they filled the EIN # incorrectly, they said there was a name conflict and then filed some names under the former incorrect name so I couldn't change them. I paid them nearly $1000. I paid for the express service and they sent me a PDF to fax or mail in my application for an EIN when it can be obtained for free in 1 minute online by myself..
If you call their customer service you deal with people who make $10/hour. They just aren't trained to pay attention to detail , nor do they understand simple things about company filings.
I had to call them 4 times and this still isnt' resolved, nearly 1 week after i was supposed to recieve my filings digitially. Their website also wouldn't let me download the documents due to some gliches.
This has been completely mismanaged. These guys have no idea what they are doing.
If you ask to speak to a supervisor, they will say the person isn't here or is in training. It sounds like their entire office is maybe 3 people.
It's always the same lady answering the phone, who just doesnt' know anything about filings at all. She always refers to you as sir.