They give you an extremely hard time. You have one email to contact them and they rarely reply, then they expect you to measure the item and send pics - even if you explain the item you ordered was defective to way bigger than what their size chart stated.
Then in the long run they expect you to pay for return to China when their site clearly states FREE returns. The item costs as much as the return. They are horrible! DO NOT USE THEM! I lost my money and the item I'm stuck with is so large I can't use it.
Website said they give refunds but customer pays shipping. What they don't tell you until you ask is that shipping is to China and it would cost more than the purchase. This is after they stalled, telling me to measure the swimsuit as if I made a mistake in ordering. They later offered $5 as a refund. Then they stopped answering emails. There is no address listed on the website.
Swimcici Fashion Store Reviews
They give you an extremely hard time. You have one email to contact them and they rarely reply, then they expect you to measure the item and send pics - even if you explain the item you ordered was defective to way bigger than what their size chart stated.
Then in the long run they expect you to pay for return to China when their site clearly states FREE returns. The item costs as much as the return. They are horrible! DO NOT USE THEM! I lost my money and the item I'm stuck with is so large I can't use it.
Website said they give refunds but customer pays shipping. What they don't tell you until you ask is that shipping is to China and it would cost more than the purchase. This is after they stalled, telling me to measure the swimsuit as if I made a mistake in ordering. They later offered $5 as a refund. Then they stopped answering emails. There is no address listed on the website.