Be aware of Swift Van Lines LLC in Rockville MD but any moving companies in general for the following: This company (and I assumed others) quated us for price amount of time the work will take. They arrived 3 hours late (first sign they are a ripoff company) which basically leave no choice but to use them when they arrive, especially if you have a tight schedule. Then, they want you to sign paperwork that does not have a final amount charge for the move(second sign they are ripoff). They basically want you to sign them a blank check that you will not be able to get out of later, I will explain why later. When the paperwork is signed, then they start wrapping furniture and moving things out. Now, this is probably the only thing I can give them credit for, they do a good job. However, usually only one person is qualify to do the wrapping (probably the supervisor) so they take their time wrapping and moving things out. Remember the papers you sign earlier (the blank check) that also has a line that includes Hours Worked which has nothing to do with the inital quote. Unless you agree to a specific quote upfront they will take their time to charge you many hours (Third sign they are a rippoff) Once everything gets loaded and transported to the final destination, THE RIPPOFF takes place then. They want you to pay them for all their charges and hours worked before they offload your staff otherwise they will not move (fourth sign the company is a ripoff) You can cry, scream, be pregnant, get your grandfather to talk to them; they will not move unless you pay them what they are asking for. If you press them too much, they will make up many more charges like for them to take the tape trash used to wrap my furniture, lifting heavy staff etc. (Fifth sig the company is a ripoff) Last, the damages incur, they tell you to send them the pictures and that they themselves will fix the broken furniture. Now they might be experts at moving furniture but no way at fixing broken furniture (Six sign of a ripoff company) In conlcusion, this company I hired quoted for a price that included hours worked and amount of time; in the end, they charged me more then double what I was initially quoted. Therefore, my advised to your, agree to terms and conditions and specially a price upfront to avoid any of these problems. Good luck to you all
We browsed their website (www.swiftmovingservices.com) and saw The Angie’s List Logo for the #1 moving company in the DMV metro area. We then saw the Better Business Bureau Accreditation Logo located at the bottom of their website and was confident Swift Van Lines would provide us with reliable, top-of-the-line service to support the values and ethics of the BBB Accreditation and Angie’s List.
Swift Van Lines sent me their estimate and the pricing appeared to be very reasonable. 1 Truck, 3 Men at $79.00 per hour for 4.5 hours with 1-hour travel at $79.00. The total estimate equaled $434.50.
We called Swift Van Lines (240-528-0151) and spoke to Mr. Rick Williams to confirm (Inventory & Destinations) the pricing for the entire estimated project. Mr. Williams told us he has done many moves similar to our request and it should not be a problem with the exception of possibly one or two hours more for unseen problems.
We scheduled move date 45 days in advance. During the morning of the move day we were all set and we called Mr. Williams to confirm our scheduled time. He indicated everything is on schedule. After 5 telephone calls 5 hours later Mr. Williams informed us his team will not be arriving due to the driver of the truck had to abandoned his duties for an emergency and he would not be able to move our belongings.
The next day Swift Van Lines did not arrive until 11:00 AM. Throughout the move we also noticed they stopped working for 15 minutes several times and stayed by the truck in freight parking. The head board was too big to fit in the freight elevator and needed to be disassembled. They did not have any tools to achieve the task. My fiancé gave them tools… To move all the furniture out of the Apartment took 4.5 hours.
We started to proceed to our destination location, the Move Supervisor called because he could not find the address on Google. We turned around and met him in the parking lot and pulled up the address on his phone.
Upon arriving to our new domicile, with guilt the Move Supervisor presented his work order and demanded $1,300.00 for the entire project. We were shocked and outraged! We called Mr. Williams immediately, we asked “why are you demanding so much and neglecting to compensate us for inconveniencing us yesterday”. “You are asking for double the labor cost to move us out the first location”. Mr. Williams said “I will pay you back the balance at the end of the job”.
This man wanted every dollar he could get his hands on. With no remorse or responsibility, he did not even acknowledge his agreement to compensate us. He replied “You can stay on the phone whining about something I will never give you, and I’m charging you for the time you debate with me on the phone… What are you going to do?” We told Mr. Williams we expect him to honor his agreement and show some professional courtesy. Mr. Williams told us we will seize our furniture, put it in storage and you will pay my fee and the storage fee. It felt like I was being robbed at gunpoint!
My fiancé walked in the Bedroom and called the police for assistance and direction to handle this situation. Unfortunately, there was nothing the police could do. We called him back at 6:30 PM and told him we will pay him until 9:00 PM, if they had to leave some of the boxes outside we will bring them up ourselves.
After a 30 minutes on the phone Mr. Williams only took off one hour off the invoice. I went to the bank to get the cash and the move supervisor wanted to ride so I can stop and get him and his workers some food. Not only did no work happen until they we returned, I was being charged for it.
Mr. Williams told Hector to add $75.00 back to the invoice. So it was only a $4.00 credit. The total invoice came to $1,099.00. Mr. Williams insisted upon cash as the preferred currency. Once again that appeared strange, we told him we would pay $150.00 credit card and $949.00 cash. He agreed… at the end of this dramatic ordeal we hand to bring in 75% of the boxes in our new home. $1,099.00 is a far cry from the initial estimate of $434.50.
Swift Van Lines Reviews
Be aware of Swift Van Lines LLC in Rockville MD but any moving companies in general for the following: This company (and I assumed others) quated us for price amount of time the work will take. They arrived 3 hours late (first sign they are a ripoff company) which basically leave no choice but to use them when they arrive, especially if you have a tight schedule. Then, they want you to sign paperwork that does not have a final amount charge for the move(second sign they are ripoff). They basically want you to sign them a blank check that you will not be able to get out of later, I will explain why later. When the paperwork is signed, then they start wrapping furniture and moving things out. Now, this is probably the only thing I can give them credit for, they do a good job. However, usually only one person is qualify to do the wrapping (probably the supervisor) so they take their time wrapping and moving things out. Remember the papers you sign earlier (the blank check) that also has a line that includes Hours Worked which has nothing to do with the inital quote. Unless you agree to a specific quote upfront they will take their time to charge you many hours (Third sign they are a rippoff) Once everything gets loaded and transported to the final destination, THE RIPPOFF takes place then. They want you to pay them for all their charges and hours worked before they offload your staff otherwise they will not move (fourth sign the company is a ripoff) You can cry, scream, be pregnant, get your grandfather to talk to them; they will not move unless you pay them what they are asking for. If you press them too much, they will make up many more charges like for them to take the tape trash used to wrap my furniture, lifting heavy staff etc. (Fifth sig the company is a ripoff) Last, the damages incur, they tell you to send them the pictures and that they themselves will fix the broken furniture. Now they might be experts at moving furniture but no way at fixing broken furniture (Six sign of a ripoff company) In conlcusion, this company I hired quoted for a price that included hours worked and amount of time; in the end, they charged me more then double what I was initially quoted. Therefore, my advised to your, agree to terms and conditions and specially a price upfront to avoid any of these problems. Good luck to you all
We browsed their website (www.swiftmovingservices.com) and saw The Angie’s List Logo for the #1 moving company in the DMV metro area. We then saw the Better Business Bureau Accreditation Logo located at the bottom of their website and was confident Swift Van Lines would provide us with reliable, top-of-the-line service to support the values and ethics of the BBB Accreditation and Angie’s List.
Swift Van Lines sent me their estimate and the pricing appeared to be very reasonable. 1 Truck, 3 Men at $79.00 per hour for 4.5 hours with 1-hour travel at $79.00. The total estimate equaled $434.50.
We called Swift Van Lines (240-528-0151) and spoke to Mr. Rick Williams to confirm (Inventory & Destinations) the pricing for the entire estimated project. Mr. Williams told us he has done many moves similar to our request and it should not be a problem with the exception of possibly one or two hours more for unseen problems.
We scheduled move date 45 days in advance. During the morning of the move day we were all set and we called Mr. Williams to confirm our scheduled time. He indicated everything is on schedule. After 5 telephone calls 5 hours later Mr. Williams informed us his team will not be arriving due to the driver of the truck had to abandoned his duties for an emergency and he would not be able to move our belongings.
The next day Swift Van Lines did not arrive until 11:00 AM. Throughout the move we also noticed they stopped working for 15 minutes several times and stayed by the truck in freight parking. The head board was too big to fit in the freight elevator and needed to be disassembled. They did not have any tools to achieve the task. My fiancé gave them tools… To move all the furniture out of the Apartment took 4.5 hours.
We started to proceed to our destination location, the Move Supervisor called because he could not find the address on Google. We turned around and met him in the parking lot and pulled up the address on his phone.
Upon arriving to our new domicile, with guilt the Move Supervisor presented his work order and demanded $1,300.00 for the entire project. We were shocked and outraged! We called Mr. Williams immediately, we asked “why are you demanding so much and neglecting to compensate us for inconveniencing us yesterday”. “You are asking for double the labor cost to move us out the first location”. Mr. Williams said “I will pay you back the balance at the end of the job”.
This man wanted every dollar he could get his hands on. With no remorse or responsibility, he did not even acknowledge his agreement to compensate us. He replied “You can stay on the phone whining about something I will never give you, and I’m charging you for the time you debate with me on the phone… What are you going to do?” We told Mr. Williams we expect him to honor his agreement and show some professional courtesy. Mr. Williams told us we will seize our furniture, put it in storage and you will pay my fee and the storage fee. It felt like I was being robbed at gunpoint!
My fiancé walked in the Bedroom and called the police for assistance and direction to handle this situation. Unfortunately, there was nothing the police could do. We called him back at 6:30 PM and told him we will pay him until 9:00 PM, if they had to leave some of the boxes outside we will bring them up ourselves.
After a 30 minutes on the phone Mr. Williams only took off one hour off the invoice. I went to the bank to get the cash and the move supervisor wanted to ride so I can stop and get him and his workers some food. Not only did no work happen until they we returned, I was being charged for it.
Mr. Williams told Hector to add $75.00 back to the invoice. So it was only a $4.00 credit. The total invoice came to $1,099.00. Mr. Williams insisted upon cash as the preferred currency. Once again that appeared strange, we told him we would pay $150.00 credit card and $949.00 cash. He agreed… at the end of this dramatic ordeal we hand to bring in 75% of the boxes in our new home. $1,099.00 is a far cry from the initial estimate of $434.50.