Not good at customer service. This company ran a credit pull on me without my knowledge and without any business dealing with me, then they refused to rescind it.
I tried to call them, I sent them letters, then I sued them. Only at that point they admitted their fault and removed the unauthorized credit pull. Not before having their lawyer sending me emails which content is debatable.
They have little respect for the public to say the least. You take your business were you want, just know that Sweetwater customer service is horrible, a true disgrace.
User's recommendation: Consider a friendlier company.
I am out of more than $400 to work on that issue and they refuse to reimbuse me.
Sweetwater Sound, Inc. Reviews
Not good at customer service. This company ran a credit pull on me without my knowledge and without any business dealing with me, then they refused to rescind it.
I tried to call them, I sent them letters, then I sued them. Only at that point they admitted their fault and removed the unauthorized credit pull. Not before having their lawyer sending me emails which content is debatable.
They have little respect for the public to say the least. You take your business were you want, just know that Sweetwater customer service is horrible, a true disgrace.
User's recommendation: Consider a friendlier company.
I am out of more than $400 to work on that issue and they refuse to reimbuse me.