35 years I dreamed of having a Martin guitar, never had enough money, had brain surgery, and after I recovered, I was finally ready, then I met Sweetwater, I bought a Martin, and no matter what I did it wouldn't stay tune, the neck was warped and the bridge wasn't gauged properly so the high E string would slide off the neck while playing.
I contacted them, they said they didn't have that model anymore, I chose another one like the one I had and they said it wasn't available until Aug. They already knew I was recording in June. I chose the only model left and they said Yes but you have to pay more. I was floored.
That was a couple of weeks ago. I sit hear today on my job depressed because after 35 years and building the courage to buy it, with PTSD, they sold me a defect and didn't even try to make it right, Sure they wrote a lot of dialogue to cover their butts, but nothing real.
I got my money back but the dream is gone. Thanks Sweetwater for destroying a life long dream. I got angry, who wouldn't, and now they don't even acknowledge me. They know they're wrong. I'm just one man against a machine, they have all the power and influence, all I can do is tell the story.
Sweetwater Reviews
35 years I dreamed of having a Martin guitar, never had enough money, had brain surgery, and after I recovered, I was finally ready, then I met Sweetwater, I bought a Martin, and no matter what I did it wouldn't stay tune, the neck was warped and the bridge wasn't gauged properly so the high E string would slide off the neck while playing.
I contacted them, they said they didn't have that model anymore, I chose another one like the one I had and they said it wasn't available until Aug. They already knew I was recording in June. I chose the only model left and they said Yes but you have to pay more. I was floored.
That was a couple of weeks ago. I sit hear today on my job depressed because after 35 years and building the courage to buy it, with PTSD, they sold me a defect and didn't even try to make it right, Sure they wrote a lot of dialogue to cover their butts, but nothing real.
I got my money back but the dream is gone. Thanks Sweetwater for destroying a life long dream. I got angry, who wouldn't, and now they don't even acknowledge me. They know they're wrong. I'm just one man against a machine, they have all the power and influence, all I can do is tell the story.