On Saturday August 24, 2019 night at about 9 PM. My girlfriend and I went into Swarovski at Mohegan Sun. I am a register client and buy their Christmas Tree Ornament each year. While it is certainly not the highest Jewelery, some of the merchadise is eye catching. A woman waited on us and we selected the Key to your heart necklace.
My girl also wanted to look at a mother of pearl watch and another watch. I took pictures of them because my her birthday is coming up and I told clerk that I would be back. When we got to the register, she has two watches and the Key necklases to ring up. She became upset and said that is what she wants. I told her I would be back another day and those are going to be a birthday present. She became angry.
I said her tatics were high pressure sales techniques and I requested to see the Manager. She then said she was the manager and she was going to call security, if I didn't leave. I feel she was also misleading my girl who does not speak english into saying that she wanted the watches now. I have seen similar posts on YELP!
I won't how many older or handicap folks fell for this woman's strong arm tatics. Unprofessional and dissapointing. Swarovski you can do better.
Swarovski Reviews
On Saturday August 24, 2019 night at about 9 PM. My girlfriend and I went into Swarovski at Mohegan Sun. I am a register client and buy their Christmas Tree Ornament each year. While it is certainly not the highest Jewelery, some of the merchadise is eye catching. A woman waited on us and we selected the Key to your heart necklace.
My girl also wanted to look at a mother of pearl watch and another watch. I took pictures of them because my her birthday is coming up and I told clerk that I would be back. When we got to the register, she has two watches and the Key necklases to ring up. She became upset and said that is what she wants. I told her I would be back another day and those are going to be a birthday present. She became angry.
I said her tatics were high pressure sales techniques and I requested to see the Manager. She then said she was the manager and she was going to call security, if I didn't leave. I feel she was also misleading my girl who does not speak english into saying that she wanted the watches now. I have seen similar posts on YELP!
I won't how many older or handicap folks fell for this woman's strong arm tatics. Unprofessional and dissapointing. Swarovski you can do better.