Sureshine Care and Restoration Services, Inc. Reviews
Oct 4, 2021
Do not hire these people. Don’t even engage them to give you an estimate. These people are arrogant, condescending, rude, unprofessional and ultimately, thoroughly disreputable.
We contacted them for an estimate. They sent this person, Sergio, who was arrogant and condescending. However, most contractors, and the people they employ, have some sort of personality issue and so we simply ignored it at the time. After he finally gets around to providing an estimate, and if you decide to hire them for your needs, you then have to deal with scheduling with Ashley; again, arrogant and condescending. They will ask you to sign a contract and provide a ten percent deposit before the scheduled work is to commence, but be forewarned: they have no intention of adhering to the terms of the contract.
On the day of the scheduled service, their crews showed up almost an hour late. Despite the company’s representations that they adhere to Covid-19 safety protocols, none of the crew members wore masks. They made claims that they were vaccinated, but failed to provide any proof. If you have people in your home who are immunocompromised or are too young to be vaccinated, this is a real danger to the health of those individuals.
The crew then began to undertake the agreed upon tasks but, despite there being a contract that clearly spelled out what they were engaged to do, they began to make selective deletions from the tasks required. We immediately pointed out to them they had to do the complete and entire job they were engaged to perform but we got pushback from the workers. We then get calls from both Sergio and Ashley telling us that they – the company and their workers – can make unilateral choices about how and even if they will perform the work, despite the fact that they signed a contract the clearly spelled out the agreed upon work and the charges.
In essence, these people were either trying to explicitly extract more money from us or, failing that, reduce the amount and quality of the work so that they were paid more relative to the work they would do. When we stood firm and told them that we would not stand for these kinds of games, the crew packed up their materials and walked off the job. That’s right: they abandoned the contract.
Maybe we’re lucky, but we have never been subjected this kind of disrespectful and unprofessional behavior at the hands of a contractor. These people have no business being in business and they should be avoided.
Sureshine Care and Restoration Services, Inc. Reviews
Do not hire these people. Don’t even engage them to give you an estimate. These people are arrogant, condescending, rude, unprofessional and ultimately, thoroughly disreputable.
We contacted them for an estimate. They sent this person, Sergio, who was arrogant and condescending. However, most contractors, and the people they employ, have some sort of personality issue and so we simply ignored it at the time. After he finally gets around to providing an estimate, and if you decide to hire them for your needs, you then have to deal with scheduling with Ashley; again, arrogant and condescending. They will ask you to sign a contract and provide a ten percent deposit before the scheduled work is to commence, but be forewarned: they have no intention of adhering to the terms of the contract.
On the day of the scheduled service, their crews showed up almost an hour late. Despite the company’s representations that they adhere to Covid-19 safety protocols, none of the crew members wore masks. They made claims that they were vaccinated, but failed to provide any proof. If you have people in your home who are immunocompromised or are too young to be vaccinated, this is a real danger to the health of those individuals.
The crew then began to undertake the agreed upon tasks but, despite there being a contract that clearly spelled out what they were engaged to do, they began to make selective deletions from the tasks required. We immediately pointed out to them they had to do the complete and entire job they were engaged to perform but we got pushback from the workers. We then get calls from both Sergio and Ashley telling us that they – the company and their workers – can make unilateral choices about how and even if they will perform the work, despite the fact that they signed a contract the clearly spelled out the agreed upon work and the charges.
In essence, these people were either trying to explicitly extract more money from us or, failing that, reduce the amount and quality of the work so that they were paid more relative to the work they would do. When we stood firm and told them that we would not stand for these kinds of games, the crew packed up their materials and walked off the job. That’s right: they abandoned the contract.
Maybe we’re lucky, but we have never been subjected this kind of disrespectful and unprofessional behavior at the hands of a contractor. These people have no business being in business and they should be avoided.