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Supportkids Services, Inc.


Country United States
State Texas
City Austin
Address P.O. Box 17188
Phone 866-656-6642
Website https://www.supportkids.com

Supportkids Services, Inc. Reviews

Most Useful Comment
  • Jan 8, 2018

I enlisted the services of Supportkids to help collect unpaid child support for my daughter. Throughout the years I have tried to cancel my services or enrollment in this program but have been unsuccessful. There have been times that payments collected were not reported or sent out, times that they have withheld more than their 34%, and times that I've gone 7 to 11 months without receiving a single payment. They do everything in their power based on the rules they have in place to avoided letting you out of this contract. MY FEES FOR USING THEIR SERVICES HAVE LONG BEEN PAID. My confusion comes when your not able to speak with someone professional and get information on your account, or even have access to it on the website. There was even a time the accounts with the company were turned over to another agency and we as clients were uniformed and not even allowed to discontinue enrollment at that time. At this time I would just like to know if there's anyway to start a class action lawsuit to have them investigated, and closed down. Or perhaps any legal recourse that I can take to be released from the gripe of this fraudulent company.

Mark as Useful [1 vote]
Most Useful Comment
  • Oct 11, 2017

Please help I cannot get my funds from Support kids. It's been over 6 years.. How do I get from under them. They are the worst and do not collect any monies and I am owed $100,000 in back child support and the father works and he still has his driver's licence. I am fed up with this. My kids and I are also tired of being homeless due to my not receiving monies I am owed..AGAIN PLEASE HELP!!

Mark as Useful [1 vote]
Most Useful Comment
  • May 18, 2017

Way back in 2007 I had enrolled to collect my child support through support kids for my daughter since I kept trying to collect through the county and was never successful. So yes they collected for me for about a year however it was a small amount as it was and then the portion they took out left me with even a smaller amount but I guess at that point it was better than nothing. Well then came a point they stopped sending any checks and I kept calling to ask why and I could never get a straight answer. Wel anyways a year goes by with no support from anywhere so I hire a lawyer who also ripped me off cause i gave her a thousand dollars to represeent me in court and she didnt do s**t for me. I started to do my own work researching and finally gave the county all the information I needed so then I started to recieve my checks again. After a few months of receiving these checks I get a letter from support kids that I owe all this money because Ive been collecting my child support and they didnt get anything. So now I supposebly have this large sum of money I owe them for their services when they did not do s**t. I never paid them crap but i did call and spoke to a supervisor and told her that they didnt do anything and that why was i gonna pay them to do the work I did. If anything they should have paid me for services. Havent heard from them again but I guantee you they are just in for ripping these poor single parents trying to make a living with what they have. I wish there was something we can all do to prevent this kind of stuff from happening. There needs to be a law or something. Well anyways I still am owed lots of back pay in child support due to the absent parent rather quit his job then pay child support. Thank God my children are fine adults now and always had a roof over their head and food in their bellies. Now I get the privelege to help my three children with my grandchildren that I have been blessed with. I guess thats what makes me forget about my struggles raising children alone.

Mark as Useful [1 vote]
  • Nov 14, 2017

I paid off child support in January 2017. It was garnished from my wages at EcoLab. Ecolab notified me that the money was being returned due to pay off in January,2017. EcoLab informed me that they were not having much success communicating with this company when I asked for documentation. Today, November,13,2017 I received a letter from suppportkids stating that I owe them money. I have received no phone messages, no emails, no text messages, and this is the first that I have heard from them. Ther is no invoice, no statement, no record of any kind. There is no balance listed. I called the phone number on the letter and left a message, with no response.I do not know if this is legite or a scam. I assume that this is the company that was collecting because I was never given any information.

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