Do NOT use Superior Flooring for any flooring job! The ONLY reason we used them is because they were one of two companies in the area that carried the same hardwood floors that our builder installed on our first floor.
We paid Superior Flooring good money to install flooring on the entire 2nd level, including our stairwell. They initially stated the install would take one day, it ended up taking 5 days. The installers would arrive late to start and leave early on a few days.
Every time we called Superior Flooring to complain about an issue, Steve (the owner) would make up excuses.
Example: They installed the new steps completely wrong. Instead of using glue to secure the new treads, Superior Flooring used 9 nails in each tread. The nails are not even in a straight line! So every step has holes. When we pointed this out to Steve, all he said was "what holes?"
Superior Flooring, Inc Reviews
Do NOT use Superior Flooring for any flooring job! The ONLY reason we used them is because they were one of two companies in the area that carried the same hardwood floors that our builder installed on our first floor.
We paid Superior Flooring good money to install flooring on the entire 2nd level, including our stairwell. They initially stated the install would take one day, it ended up taking 5 days. The installers would arrive late to start and leave early on a few days.
Every time we called Superior Flooring to complain about an issue, Steve (the owner) would make up excuses.
Example: They installed the new steps completely wrong. Instead of using glue to secure the new treads, Superior Flooring used 9 nails in each tread. The nails are not even in a straight line! So every step has holes. When we pointed this out to Steve, all he said was "what holes?"