Don't come here for any detailing work. Was told that they would do a paint correction before they apply the ceramic coating and if I brought them the touchup paint they would fix the chips for $499.00. well they LIED!! and not only that when I paid for the package they don't tell you that its nonrefundable. They didn't fix any of the chips and they didn't do a paint correction and on top of all that they applied the ceramic coating over water spots, and all the swirl marks in the clear coat.
Then the manager tells me that his employee who sold me the package shouldn't have told me they would fix the chips or that they would remove all of the swirl marks and said to get all the swirl out would need repainting of my car. which is a lie!! I've brought my car to a real detailer and said he's fixed a lot worse....regardless the manage said I'm not getting your money back.
NOW THAT'S s**+*TY BUSINESS!! Now I'm out $499.00 and had to take it to a real detailer. DON'T BE TAKEN BY SUPERSTAR CAR WASH!!
I was approaced by the service writer when i went into the car wash to have my car washed to purchase a detail package.
they said that i could bring it in anytime and they would be able to do a detail on my car.
this was back in december. i have been trying off and on for the last 3+ months to get my car detailed and no matter what time of day or day i have brought my car in to get a detail as soon as i mention i have a pre-paid card they tell me they are too busy and need to come back another day.
this has been going on 3+ months and managers do not return your calls, they do not offer any resolution to the inconvenience the subjet their patrons too.
they the rude, unhelpful and unwilling to accomodate or honor the serivces you purchase.
i have asked to be reimbursed or to even just use the card for some of their other washes.
this establishments prides itself on ripping off the public.
Super Star Car Wash Reviews
Don't come here for any detailing work. Was told that they would do a paint correction before they apply the ceramic coating and if I brought them the touchup paint they would fix the chips for $499.00. well they LIED!! and not only that when I paid for the package they don't tell you that its nonrefundable. They didn't fix any of the chips and they didn't do a paint correction and on top of all that they applied the ceramic coating over water spots, and all the swirl marks in the clear coat.
Then the manager tells me that his employee who sold me the package shouldn't have told me they would fix the chips or that they would remove all of the swirl marks and said to get all the swirl out would need repainting of my car. which is a lie!! I've brought my car to a real detailer and said he's fixed a lot worse....regardless the manage said I'm not getting your money back.
NOW THAT'S s**+*TY BUSINESS!! Now I'm out $499.00 and had to take it to a real detailer. DON'T BE TAKEN BY SUPERSTAR CAR WASH!!
I was approaced by the service writer when i went into the car wash to have my car washed to purchase a detail package.
they said that i could bring it in anytime and they would be able to do a detail on my car.
this was back in december. i have been trying off and on for the last 3+ months to get my car detailed and no matter what time of day or day i have brought my car in to get a detail as soon as i mention i have a pre-paid card they tell me they are too busy and need to come back another day.
this has been going on 3+ months and managers do not return your calls, they do not offer any resolution to the inconvenience the subjet their patrons too.
they the rude, unhelpful and unwilling to accomodate or honor the serivces you purchase.
i have asked to be reimbursed or to even just use the card for some of their other washes.
this establishments prides itself on ripping off the public.