I ordered 2 inch x 8 feet bamboo (qty 6) for $85.95 + tax. Not one of these was 2 inches. At best, at the wide end they were 1.5 inches, and the narrow end was even less. I could purchase 1.5 inch bamboo much cheaper than this. This is false advertising and a complete rip-off. They have on their website, no returns and you should refuse shipment if you don't want them. They mailed them without requiring a signature so they were left at my door, so there was no way to refuse shipment. In addition to the bamboo being between 1 to 1.5 inches, it was cracked and in terrible condition. If I lived in California I would be taking them to small claims court for a refund, but I live in Missouri so it isn't possible.
I was looking to purchase Thatch Products for my home renovation project and found a company called Tiki Shack Importer advertised on Google (http://www.tikishackimporter.com). The company advertised that it was A+ accredited through the Better Business Bureau, which gave me the confidence to purchase from Tiki Shack Importer. I later discovered that the company is NOT ACCREDITED. I immediately called the company and spoke with the owner Ted to demand a refund. I told him that he is committing fraud and false advertising by claiming that he was A+ rated and BBB Accredited.
After looking online for other reviews about the company, I found out that he had so many complaints against him they ended up running a story on the local San Diego News 10 channel about his deceptive business practices. You can view it here: 10news.com/news/team-10/team-10-customer-claims-poway-bamboo-company-delivered-bad-product
BUYERS BEWARE!!! Ted at the Tiki Shack Importer is a con artist. He will deceive you with his unethical business practices and lies. He also owns sunsetbamboo.com and resortbackyards.com, more fraudulent website that continue to rip people off. Ted Dougty is a greedy businessman that will do anything to earn a buck which includes stealing and lying to customers.
Sunset Bamboo Reviews
I ordered 2 inch x 8 feet bamboo (qty 6) for $85.95 + tax. Not one of these was 2 inches. At best, at the wide end they were 1.5 inches, and the narrow end was even less. I could purchase 1.5 inch bamboo much cheaper than this. This is false advertising and a complete rip-off. They have on their website, no returns and you should refuse shipment if you don't want them. They mailed them without requiring a signature so they were left at my door, so there was no way to refuse shipment. In addition to the bamboo being between 1 to 1.5 inches, it was cracked and in terrible condition. If I lived in California I would be taking them to small claims court for a refund, but I live in Missouri so it isn't possible.
I was looking to purchase Thatch Products for my home renovation project and found a company called Tiki Shack Importer advertised on Google (http://www.tikishackimporter.com). The company advertised that it was A+ accredited through the Better Business Bureau, which gave me the confidence to purchase from Tiki Shack Importer. I later discovered that the company is NOT ACCREDITED. I immediately called the company and spoke with the owner Ted to demand a refund. I told him that he is committing fraud and false advertising by claiming that he was A+ rated and BBB Accredited.
After looking online for other reviews about the company, I found out that he had so many complaints against him they ended up running a story on the local San Diego News 10 channel about his deceptive business practices. You can view it here: 10news.com/news/team-10/team-10-customer-claims-poway-bamboo-company-delivered-bad-product
BUYERS BEWARE!!! Ted at the Tiki Shack Importer is a con artist. He will deceive you with his unethical business practices and lies. He also owns sunsetbamboo.com and resortbackyards.com, more fraudulent website that continue to rip people off. Ted Dougty is a greedy businessman that will do anything to earn a buck which includes stealing and lying to customers.