I ordered a jacket from the website. After about a month, I received the jacket (they drop ship from China), but it was the wrong color. After several emails and texts, customer service finally responded to me. After some back and forth, I emailed photos of the jacket they shipped me. Summit Depot admitted fault and offered to send the correct jacket. I accepted. Another month goes by, and Summit Depot sends me the wrong color again. Emails, text messages, DMs on Instagram and Summit Depot never replies. If you don't want a headache, but from somewhere else, this company is shady.
Summit Depot Reviews
I ordered a jacket from the website. After about a month, I received the jacket (they drop ship from China), but it was the wrong color. After several emails and texts, customer service finally responded to me. After some back and forth, I emailed photos of the jacket they shipped me. Summit Depot admitted fault and offered to send the correct jacket. I accepted. Another month goes by, and Summit Depot sends me the wrong color again. Emails, text messages, DMs on Instagram and Summit Depot never replies. If you don't want a headache, but from somewhere else, this company is shady.