I ORDERED A TOTAL OF 146.55 DOLLARS WORTH OF PLANTS, THEY EIHER ARRIVED DEAD OR WOULD NOT GROW. I RETURNED THE PLANTS PER THEIR WARENTY AGREEMENT. THEY AKNOWLEGED RECEIVING THEM AND AGREED TO SEND REPLACEMENTS. THEY NEVER SENT REPLACEMENTS, AND WOULD NOT EVEN PICK UP THE PHONE.
I ordered $125 in plants in April. They all arrived looking dead but we planted the anyway. Yes, they were just dead sticks.
I contactacted the company in May for a refund and was told by the custoner service rep that she was submitting it for a fast refund because I have cancer.
Well, I beat the cancer but now it's August and still no refund. They say that it is still peocessing. I say BS!
This company is nothing but a scam and I'm out $125.
Back in March I placed a few orders from Summetstone Nursery 's and was told the merchandise would be delivered in April. I ended up emailing several times before I received a response. I finally received a dead tree in May. I asked to cancel my other orders and issue me a refund. I was in shock with the tiny dead twig they had sent. It was supposed to be 5ft. I am a disabled widow and I figured it would cheer me up to plant some beautiful trees and shrubs. Boy was I in for a rude awakening. Nothing like they show in the pictures online. Well I never got any more merchandise or a refund which they said they would return. $85.00. I am on a fixed income and I sure could of used my money to buy food or pay bills. This is a very crooked company that rips people off. I am so disappointed and out $85. I tried to call several times to speak to a human, but the line is always busy. I hope something gets done and shuts this company down. Thank You.
Purchsed trees and bushes from this company. got a box of twigs all plants dead . company refused refund. poor customer service . just an overall poor company..
Placed 2 orders at seperate times . they took my money and never sent my order.tried to call,left messages,textand em,no response. they owe me 260.00 dollars
This so called nursery sent me half of the 123 dollar order I placed. The plants that did arrive...approximately half the order were dead. The other half never arrived. Their phones NEVER get picked up. They did respond to a fax. But they never followed through with either replacing the plants nor getting my money back.
On april 29th i ordered a plant/tree from this company, and never recieved anything in return. I called several times but only got excuses and that they were behind on shipping its may the 22nd and still nothing from this company-if you can call it that!. My total money lost is $16.70, its not much but the fact i was ripped off and a retired disabled vet with little income coming in really hurts and annoyes me
Summerstone Nursery Inc Reviews
I ORDERED A TOTAL OF 146.55 DOLLARS WORTH OF PLANTS, THEY EIHER ARRIVED DEAD OR WOULD NOT GROW. I RETURNED THE PLANTS PER THEIR WARENTY AGREEMENT. THEY AKNOWLEGED RECEIVING THEM AND AGREED TO SEND REPLACEMENTS. THEY NEVER SENT REPLACEMENTS, AND WOULD NOT EVEN PICK UP THE PHONE.
I ordered $125 in plants in April. They all arrived looking dead but we planted the anyway. Yes, they were just dead sticks.
I contactacted the company in May for a refund and was told by the custoner service rep that she was submitting it for a fast refund because I have cancer.
Well, I beat the cancer but now it's August and still no refund. They say that it is still peocessing. I say BS!
This company is nothing but a scam and I'm out $125.
Back in March I placed a few orders from Summetstone Nursery 's and was told the merchandise would be delivered in April. I ended up emailing several times before I received a response. I finally received a dead tree in May. I asked to cancel my other orders and issue me a refund. I was in shock with the tiny dead twig they had sent. It was supposed to be 5ft. I am a disabled widow and I figured it would cheer me up to plant some beautiful trees and shrubs. Boy was I in for a rude awakening. Nothing like they show in the pictures online. Well I never got any more merchandise or a refund which they said they would return. $85.00. I am on a fixed income and I sure could of used my money to buy food or pay bills. This is a very crooked company that rips people off. I am so disappointed and out $85. I tried to call several times to speak to a human, but the line is always busy. I hope something gets done and shuts this company down. Thank You.
Purchsed trees and bushes from this company. got a box of twigs all plants dead . company refused refund. poor customer service . just an overall poor company..
Placed 2 orders at seperate times . they took my money and never sent my order.tried to call,left messages,textand em,no response. they owe me 260.00 dollars
On may3rd,2016 ordered a tree from these people havent gotten it yet nor will they answer their phone have tried for 3 days
This so called nursery sent me half of the 123 dollar order I placed. The plants that did arrive...approximately half the order were dead. The other half never arrived. Their phones NEVER get picked up. They did respond to a fax. But they never followed through with either replacing the plants nor getting my money back.
On april 29th i ordered a plant/tree from this company, and never recieved anything in return. I called several times but only got excuses and that they were behind on shipping its may the 22nd and still nothing from this company-if you can call it that!. My total money lost is $16.70, its not much but the fact i was ripped off and a retired disabled vet with little income coming in really hurts and annoyes me