I ordered tickets on ticket master to see kim waters on march 1st 2019. I paid extra for insurance on my tickets. When i showed up to sugars there were already people sitting at my reserved table. The owner went to talk to the people, there was some dialogue.
The owner couldn't make them move so he tried to place me at the worst table in the venue, side stage with my back to the stage and me facing a wall. To top it off there was already a couple sitting at the table with dirty food dishes... Obviously they've been at this table that he insisted me and my date share?!
What kind of place does that? I've never been seated at someone else's occupied table! contacing ticket master to file a complaint and request a full refund. I have wanted to go see a jazz performance for years. I finally have a chance to do it and it turned into the worst date night i have planned. Thanks!
Owner is a straight jacka$$! don't give these guys your money there are way better black owned cajun restaurants than this place. I feel like he's probably just doing it for the money which makes sense why the store was so empty last night. The responses here are so true do your research before going.
I literally should of recorded the nasty things he said over the phone. I definitely support black business but the people like him is why our businesses don't last long. It's the idiots like him that makes black businesses look bad and a typical stereotype.
Being in the food industry corporate non corporate, and being a professional food photographer there's no way in heck you gonna talk to customers who had a bad experience like s**t. If someone comes in they supposed to expect the best like geeze. Do you want regulars guess not.
If someone comes in and their food is bad fix it! came there there last night for a bday dinner food came out hella late. Lady told me she was waiting on a salad for d**n near 2 hrs and a friend who's food came last got food poisoning. I'm quite sure they put something in it makes sense. Stay far far farrrr away!
I spent ~$90 on ticket master for a ro james show just to see him perform 3 songs. I ordered gumbo and there were hella crab shells i kept biting into so i had to throw away more than i wanted. I will give them credit the gumbo was good i just got tired of chewing on crab shells.
I have no idea why this was sold on ticket master just to hear 3 songs other than they were trying to hype the event up to get a bigger turnout. Oh and drinks are overpriced! i was happy to support but i'm not eager to go back anytime soon.
I'd plan on going to see rene althea this friday, but most of the reviews are negative, so i may have to sit this one out. So fellow diners and jazz lovers, you might want to read the reviews.
The owner is unprofessional and very messy. These people forgot to put my food in the bag and when i called back to rectify the problem the woman laughed on the phone and said she don’t remember me coming in i paid full price and received half my food i support my people and this the thanks i get but it’s plenty other black owned restaurants in houston god bless
Horrible in all aspects. Please don't waste your time or money. My rate for this is zero
Sugar's Reviews
I ordered tickets on ticket master to see kim waters on march 1st 2019. I paid extra for insurance on my tickets. When i showed up to sugars there were already people sitting at my reserved table. The owner went to talk to the people, there was some dialogue.
The owner couldn't make them move so he tried to place me at the worst table in the venue, side stage with my back to the stage and me facing a wall. To top it off there was already a couple sitting at the table with dirty food dishes... Obviously they've been at this table that he insisted me and my date share?!
What kind of place does that? I've never been seated at someone else's occupied table! contacing ticket master to file a complaint and request a full refund. I have wanted to go see a jazz performance for years. I finally have a chance to do it and it turned into the worst date night i have planned. Thanks!
Owner is a straight jacka$$! don't give these guys your money there are way better black owned cajun restaurants than this place. I feel like he's probably just doing it for the money which makes sense why the store was so empty last night. The responses here are so true do your research before going.
I literally should of recorded the nasty things he said over the phone. I definitely support black business but the people like him is why our businesses don't last long. It's the idiots like him that makes black businesses look bad and a typical stereotype.
Being in the food industry corporate non corporate, and being a professional food photographer there's no way in heck you gonna talk to customers who had a bad experience like s**t. If someone comes in they supposed to expect the best like geeze. Do you want regulars guess not.
If someone comes in and their food is bad fix it! came there there last night for a bday dinner food came out hella late. Lady told me she was waiting on a salad for d**n near 2 hrs and a friend who's food came last got food poisoning. I'm quite sure they put something in it makes sense. Stay far far farrrr away!
I spent ~$90 on ticket master for a ro james show just to see him perform 3 songs. I ordered gumbo and there were hella crab shells i kept biting into so i had to throw away more than i wanted. I will give them credit the gumbo was good i just got tired of chewing on crab shells.
I have no idea why this was sold on ticket master just to hear 3 songs other than they were trying to hype the event up to get a bigger turnout. Oh and drinks are overpriced! i was happy to support but i'm not eager to go back anytime soon.
I'd plan on going to see rene althea this friday, but most of the reviews are negative, so i may have to sit this one out. So fellow diners and jazz lovers, you might want to read the reviews.
The owner is unprofessional and very messy. These people forgot to put my food in the bag and when i called back to rectify the problem the woman laughed on the phone and said she don’t remember me coming in i paid full price and received half my food i support my people and this the thanks i get but it’s plenty other black owned restaurants in houston god bless
Horrible in all aspects. Please don't waste your time or money. My rate for this is zero