Ryan homeowners beware Structured Csble very rude their customer service is not professional at all I spoke to someone named Frank who he hung up the phone on me. They actually installed a faulty old HDMI cord behind my wall and when we went to place our new TV up there the HDMI cord snapped in half they did not want to replace it they try to say that Ryan home should pay for it however it was Structured Cable equipment when we paid to have this installed it should have been new cords and wires it was NOT.
I purchased a new house from Ryan Homes and Structured Cable of VA were supposed to install the central vacuum system for my house. But what they installed in my house was totally different from what they presented to us in their showroom. The one that they had in their showroom had hidden hose, which was very convenient to use, while the one they installed had a heavy and bulky hose that has to be installed and removed every time we vacuum the house. We told them we are very unhappy with that system and we don't want it. But they said they cannot help! Terrible company! This is a fraud.
Structured Cable of VA Reviews
Ryan homeowners beware Structured Csble very rude their customer service is not professional at all I spoke to someone named Frank who he hung up the phone on me. They actually installed a faulty old HDMI cord behind my wall and when we went to place our new TV up there the HDMI cord snapped in half they did not want to replace it they try to say that Ryan home should pay for it however it was Structured Cable equipment when we paid to have this installed it should have been new cords and wires it was NOT.
I purchased a new house from Ryan Homes and Structured Cable of VA were supposed to install the central vacuum system for my house. But what they installed in my house was totally different from what they presented to us in their showroom. The one that they had in their showroom had hidden hose, which was very convenient to use, while the one they installed had a heavy and bulky hose that has to be installed and removed every time we vacuum the house. We told them we are very unhappy with that system and we don't want it. But they said they cannot help! Terrible company! This is a fraud.