I got one of their units off airbnb... just a short 4 hours later had a family emergency and notified them right away.
They said they don't do refunds and to go through airbnb... Airbnb said that Strip View Suites had set their refund policy to take 50% of my money plus additional fees... and that they would put in a request directly to strip view suites to give me a full refund because it was so absurd to do this just 4 hours after booking...
Strip View Suites did not care... refused to acccept the refund request and is ademant about me losing the money... they keep saying I can try and get my refund through airbnb (and lose the money) or try extenuating circumstances with airbnb when all they have to do is accept the request..
Airbnb finds this so ridiculous that they are advocating on my behalf to Strip View Suites to refund me fully but Strip View Suites does not care.
This is a greedy company that will lie to your face... they can easily grant the refund... airbnb is openly asking them to and they still refuse and lie and say "deal with airbnb we don't do refunds"...
I have proof of the pending request. All they have to do is accept. They refuse.
StripViewSuites, Inc. Reviews
I got one of their units off airbnb... just a short 4 hours later had a family emergency and notified them right away.
They said they don't do refunds and to go through airbnb... Airbnb said that Strip View Suites had set their refund policy to take 50% of my money plus additional fees... and that they would put in a request directly to strip view suites to give me a full refund because it was so absurd to do this just 4 hours after booking...
Strip View Suites did not care... refused to acccept the refund request and is ademant about me losing the money... they keep saying I can try and get my refund through airbnb (and lose the money) or try extenuating circumstances with airbnb when all they have to do is accept the request..
Airbnb finds this so ridiculous that they are advocating on my behalf to Strip View Suites to refund me fully but Strip View Suites does not care.
This is a greedy company that will lie to your face... they can easily grant the refund... airbnb is openly asking them to and they still refuse and lie and say "deal with airbnb we don't do refunds"...
I have proof of the pending request. All they have to do is accept. They refuse.