I called this company shortly before we left on a trip by car back east .. I asked them if they specifically had steel guitar parts for an EMMONS steel ..
They said they did and I told them which parts I needed. They assured me they knew which parts I needed and told me they had the parts in stock. I told them when I would be in to pickup the parts. When I got there, they didn't remember me calling and they said they did not know which parts I needed.
I took a picture of the parts needed with my phone. In showing it to the employees/proprietors, one of them said,"Oh, I know which parts they are. They bagged them up for me and when I was presented the bill, It was well over $ 75.00 which was over-priced. I paid just get out of there. When we arrived home 4 weeks later, I found that none of the parts were right.
I called them and they said at first, no refunds until I mentioned contacting the State Atty General .. I had previously sent the parts back to them. They said they would refund my money excepting the shipping charges. I said that would be fine ..
When I received the refund check, they also sent one of the more expensive parts back to me. I have it hanging on my wall. I do not recommend this business to anyone. They are dishonest and treated me very unfairly and ripped me off. That spoiled our love for Tennessee. Buyer beware!
Steel Guitars of Nashville, Inc. Reviews
Gave a $500 deposit on a 10 string steel pedal guitar model Discovery back in early July 2020. Nothing since.
Numberous attempts to get an answer. Nothing....just the run around.
I called this company shortly before we left on a trip by car back east .. I asked them if they specifically had steel guitar parts for an EMMONS steel ..
They said they did and I told them which parts I needed. They assured me they knew which parts I needed and told me they had the parts in stock. I told them when I would be in to pickup the parts. When I got there, they didn't remember me calling and they said they did not know which parts I needed.
I took a picture of the parts needed with my phone. In showing it to the employees/proprietors, one of them said,"Oh, I know which parts they are. They bagged them up for me and when I was presented the bill, It was well over $ 75.00 which was over-priced. I paid just get out of there. When we arrived home 4 weeks later, I found that none of the parts were right.
I called them and they said at first, no refunds until I mentioned contacting the State Atty General .. I had previously sent the parts back to them. They said they would refund my money excepting the shipping charges. I said that would be fine ..
When I received the refund check, they also sent one of the more expensive parts back to me. I have it hanging on my wall. I do not recommend this business to anyone. They are dishonest and treated me very unfairly and ripped me off. That spoiled our love for Tennessee. Buyer beware!