I received an ad in the local paper stating to have 2 rooms steam cleaned-was $6.95-limit 2 rooms-also included santazion. I called and had this appt. 5/03/2017. When the service person arrived he seemed to be in a hurry-when I told him I had a coupon for the special, he took it and did not give it back to me-he then proceeded to spary some liquid on my carpets. he then went into the bathroom and mixed some other stuff and again sprayed it on the carpets. Then he used -what appeared to be a shop broom-and went over some parts of the rug-quite radomly. Then he took the steam cleaner machine, and started to clean the rugs with it, but it kept falling apart.
This went on for quite awhile, until he asked me for my credit card gave me a credit card receipt for me to sign, total cost: $108.75 ! When I saw that, I immediately complained because I wasn't prepared to pay that much for the amount of carpets he had to clean, and since I had the coupon, I really expected to pay maybe $20.00! As I said-he took the coupon and wouldn't return it and I asked him for it. I did not sign the credit card receipt. I noticed after he left that he had copied the card number wrong. he did not give me an invoice.
Since I knew he, or the manager of the company would be calling me-and I had no idea what the name of the company was,I waited for his call. My carpets were filthy as was my bathroom floor ! The manager did call me later that night to get the correct cc number and I told him about the carpets, and the bathroom floor. He did agree to send some other tech to re-do my carpets scheduled for the next 2 days 5/10/2017. I also asked the manager for a rfund of the $ I was charged for whatever the first guy used on my floors, as I did not order anything. he asked for my invoice #, which I wasn't given an invoice so I had no idea.
He did promise to send me an invoice if I gave him my cc number. I did, and I did receive the invoice. As I now had the phone number, I called to discuss a refund of the services I did not agree to. He said he would have to talk to the owner. This is now 8 days later, and I just called again as I have not heard a word from theis company. He said he would call me back in about 1/2 hour. That was 4 hours ago.
I was also told by the second tech when he came to clean the carpets, that he has been going back to the homes the first guy serviced, as the people complained abourt the mess in their bathrooms and how the rugs were not clean, actually dirtier than they were before the guy came.
This is a terrible company to do business with ! And word -of- mouth can either make or break a company-I will be sure to tell everyone I know about my experience.
Here is the letter I sent Mike explaing my experience working for this company as an independent contractor
/24/2017
From Dr. Turi
Phoenix, AZ 85016
Att: Mike (s)
Just to let you know that; yesterday 1/23/2017 I left the warehouse after a few hours of waiting. I understand that your time is precious Mike but so is mine! You usually call me every morning to ask me if I am on my way, you did not call this morning thus I gather you fired me!
And as an independent contractor I do not work for you but with you and you cannot impose your own rules and make us wait for hours for you to get a call for a job! Thus I had all the right in the world to live and expected a call if or when you had a job for me! No call from your office!
Factor 19 Can't be fired at will
Contractors can't be fired so long as they produce a result which meets the contract specifications.
I have a few things to say that are quite important for you two to acknowledge. First if you recall our last discussion in your office? You mentioned that no one mess with you, and I replied; “I am the same, do me wrong and you will have your worst nightmare going back at you!”
And both of you did just that, you abused me and I won’t let you get away with it, period! When I knew what both of your characters were all about I started taking pictures of work contracts, addresses and telephones of your clients knowing you would not hesitate to screw me! Note I also work with the police and teach them Astroforensics!
I am not a stupid kid you can manipulate and get away with it! I am the most charming, loving, correct person but you crossed me too many times for me to let it go!
My training was to be only 3 days, yet you kept me working for Mike for a week! While I did not like the rock loud music and pot smoking on the way in and out of jobs, I kept my mouth shut and took some pictures of the pipe!
Note also I worked my a*s off to cover the biggest deal you ever had with the “new millionaire,” from Scottsdale, Mrs. Morgan. The only mistake I did was, when speaking to her outside her home, to tell Mike she also needed a tile job! But as a very good, courageous, decent person I did just that and I am sure Mike forgot to mention this fact to you!
To do the tile work, you hired a subcontractor which was the laziest person I ever encountered in my life. Next I found myself, a 67 year old man on top of very high ladder risking my life doing ALL the vents! Mike told me I should not have done it but never acted upon it in the house of Mrs. Morgan in Scottsdale!
Factor 7 Control their own assistants - Contractors shouldn't hire, supervise, or pay assistants at the direction of the hiring company. If assistants are hired, it should be at the contractor's sole discretion.
Looks like Mike never spoke of this option to me while Carlos got paid I did not! Not knowing the above, I could not refuse to be abused!
Then the same person told me to use his old, messy leaky machine to clean the tile which took me hours to accomplish!
Furthermore, after two days working in her house, I was dead exhausted, yet we had to carry her very heavy carpets in the truck, then to the warehouse late at night and Mike did not help at all once we arrived. Doing so hurt my back really bad and I am still in pain! Note also while Mike was gloating on how much he was able to screw Mrs. Morgan of a few thousand dollars! I was very upset squished in the back and travelled miles this way and the pain was intolerable. on our way back to the office, Mike had the audacity to ask me to take him out for diner!
I could never, ever in a million years behave as such or make thousands on a poor young Mexican guy (who get $300 a week) and an old 67 year old but very smart man! I say SHAME on you Mike, for not taking us to Mc Donald and ask me to pay for diner instead!
Indeed we are very different, I would have at least given $100 miserable bucks to say thank you to those who made you thousands in a few hours working their asses off! And you “Mr. Boss” you are not better and a very abusive person too! Your karma will speak through your failing health and what my attorney, the legal system and the IRS will hammer you with once you get audited!
Mike has no integrity, he is a shark and so are you “boss!” I understand why you did not bother to call me yesterday 1/23/2017 and “forgave” the few bucks I owe you for the carpet cleaning products I purchased a few days ago!
After all, you are not stupid and you realized I made you thousands in a week and you may have felt guilty? In any case I also purchased a cleaning machine from you for $1150 CASH, (I have the receipt for the IRS when or if I decide to report you!) All depend to what you will do or what my attorney will advise me to do!
Note also I was expecting a brand new machine, yet you screw me again and gave me a used one. The machine should have been OUT of a box; after all I do not trust your words when you said it was used only once. That is so unprofessional, so unreal and shows your lack of decency and integrity Mr. Mike!
I need to let you know that both of you are breaking the law with me and all your young and gullible contractors. Note I am still in contact with a few and they will work with me if needed.
I enclosed a section of the Office of Legal Affairs for you to see where you are breaking the law Sirs! You are NOT above the law of God, the IRS and the Federal and AZ State Laws!
Now this is not “black mail” but a simple request for you to do the right thing with me. I made you thousands in a week time and you screw me of a week paycheck and I want it! Had you given me only $100 I would have nothing to say against you or Mike, but your greed spoke of your real nature. And I can, and will mess up Mike TX business before he even starts!
Let’s do the right thing guys, send me what you owe the old man, (I let you do the math,) take the money I own you for the products I purchased and I am gone! I can only hope you will stop breaking the law and stop abusing those immature kids, because as independent contractors, THEY DO NOT WORK FOR YOU!
May be I should share this letter with them all?
The last person who screwed me with my truck did the right thing, it is now all in the past, he learned his lesson, it’s now your turn! Do the right things pay what you owe me or pay the heavy consequences! And I am expecting a check in my mailbox soon!
Steam King, Inc. Reviews
I received an ad in the local paper stating to have 2 rooms steam cleaned-was $6.95-limit 2 rooms-also included santazion. I called and had this appt. 5/03/2017. When the service person arrived he seemed to be in a hurry-when I told him I had a coupon for the special, he took it and did not give it back to me-he then proceeded to spary some liquid on my carpets. he then went into the bathroom and mixed some other stuff and again sprayed it on the carpets. Then he used -what appeared to be a shop broom-and went over some parts of the rug-quite radomly. Then he took the steam cleaner machine, and started to clean the rugs with it, but it kept falling apart.
This went on for quite awhile, until he asked me for my credit card gave me a credit card receipt for me to sign, total cost: $108.75 ! When I saw that, I immediately complained because I wasn't prepared to pay that much for the amount of carpets he had to clean, and since I had the coupon, I really expected to pay maybe $20.00! As I said-he took the coupon and wouldn't return it and I asked him for it. I did not sign the credit card receipt. I noticed after he left that he had copied the card number wrong. he did not give me an invoice.
Since I knew he, or the manager of the company would be calling me-and I had no idea what the name of the company was,I waited for his call. My carpets were filthy as was my bathroom floor ! The manager did call me later that night to get the correct cc number and I told him about the carpets, and the bathroom floor. He did agree to send some other tech to re-do my carpets scheduled for the next 2 days 5/10/2017. I also asked the manager for a rfund of the $ I was charged for whatever the first guy used on my floors, as I did not order anything. he asked for my invoice #, which I wasn't given an invoice so I had no idea.
He did promise to send me an invoice if I gave him my cc number. I did, and I did receive the invoice. As I now had the phone number, I called to discuss a refund of the services I did not agree to. He said he would have to talk to the owner. This is now 8 days later, and I just called again as I have not heard a word from theis company. He said he would call me back in about 1/2 hour. That was 4 hours ago.
I was also told by the second tech when he came to clean the carpets, that he has been going back to the homes the first guy serviced, as the people complained abourt the mess in their bathrooms and how the rugs were not clean, actually dirtier than they were before the guy came.
This is a terrible company to do business with ! And word -of- mouth can either make or break a company-I will be sure to tell everyone I know about my experience.
Here is the letter I sent Mike explaing my experience working for this company as an independent contractor
/24/2017
From Dr. Turi
Phoenix, AZ 85016
Att: Mike (s)
Just to let you know that; yesterday 1/23/2017 I left the warehouse after a few hours of waiting. I understand that your time is precious Mike but so is mine! You usually call me every morning to ask me if I am on my way, you did not call this morning thus I gather you fired me!
And as an independent contractor I do not work for you but with you and you cannot impose your own rules and make us wait for hours for you to get a call for a job! Thus I had all the right in the world to live and expected a call if or when you had a job for me! No call from your office!
Factor 19 Can't be fired at will
Contractors can't be fired so long as they produce a result which meets the contract specifications.
I have a few things to say that are quite important for you two to acknowledge. First if you recall our last discussion in your office? You mentioned that no one mess with you, and I replied; “I am the same, do me wrong and you will have your worst nightmare going back at you!”
And both of you did just that, you abused me and I won’t let you get away with it, period! When I knew what both of your characters were all about I started taking pictures of work contracts, addresses and telephones of your clients knowing you would not hesitate to screw me! Note I also work with the police and teach them Astroforensics!
I am not a stupid kid you can manipulate and get away with it! I am the most charming, loving, correct person but you crossed me too many times for me to let it go!
My training was to be only 3 days, yet you kept me working for Mike for a week! While I did not like the rock loud music and pot smoking on the way in and out of jobs, I kept my mouth shut and took some pictures of the pipe!
Note also I worked my a*s off to cover the biggest deal you ever had with the “new millionaire,” from Scottsdale, Mrs. Morgan. The only mistake I did was, when speaking to her outside her home, to tell Mike she also needed a tile job! But as a very good, courageous, decent person I did just that and I am sure Mike forgot to mention this fact to you!
To do the tile work, you hired a subcontractor which was the laziest person I ever encountered in my life. Next I found myself, a 67 year old man on top of very high ladder risking my life doing ALL the vents! Mike told me I should not have done it but never acted upon it in the house of Mrs. Morgan in Scottsdale!
Factor 7 Control their own assistants - Contractors shouldn't hire, supervise, or pay assistants at the direction of the hiring company. If assistants are hired, it should be at the contractor's sole discretion.
Looks like Mike never spoke of this option to me while Carlos got paid I did not! Not knowing the above, I could not refuse to be abused!
Then the same person told me to use his old, messy leaky machine to clean the tile which took me hours to accomplish!
Furthermore, after two days working in her house, I was dead exhausted, yet we had to carry her very heavy carpets in the truck, then to the warehouse late at night and Mike did not help at all once we arrived. Doing so hurt my back really bad and I am still in pain! Note also while Mike was gloating on how much he was able to screw Mrs. Morgan of a few thousand dollars! I was very upset squished in the back and travelled miles this way and the pain was intolerable. on our way back to the office, Mike had the audacity to ask me to take him out for diner!
I could never, ever in a million years behave as such or make thousands on a poor young Mexican guy (who get $300 a week) and an old 67 year old but very smart man! I say SHAME on you Mike, for not taking us to Mc Donald and ask me to pay for diner instead!
Indeed we are very different, I would have at least given $100 miserable bucks to say thank you to those who made you thousands in a few hours working their asses off! And you “Mr. Boss” you are not better and a very abusive person too! Your karma will speak through your failing health and what my attorney, the legal system and the IRS will hammer you with once you get audited!
Mike has no integrity, he is a shark and so are you “boss!” I understand why you did not bother to call me yesterday 1/23/2017 and “forgave” the few bucks I owe you for the carpet cleaning products I purchased a few days ago!
After all, you are not stupid and you realized I made you thousands in a week and you may have felt guilty? In any case I also purchased a cleaning machine from you for $1150 CASH, (I have the receipt for the IRS when or if I decide to report you!) All depend to what you will do or what my attorney will advise me to do!
Note also I was expecting a brand new machine, yet you screw me again and gave me a used one. The machine should have been OUT of a box; after all I do not trust your words when you said it was used only once. That is so unprofessional, so unreal and shows your lack of decency and integrity Mr. Mike!
I need to let you know that both of you are breaking the law with me and all your young and gullible contractors. Note I am still in contact with a few and they will work with me if needed.
I enclosed a section of the Office of Legal Affairs for you to see where you are breaking the law Sirs! You are NOT above the law of God, the IRS and the Federal and AZ State Laws!
Now this is not “black mail” but a simple request for you to do the right thing with me. I made you thousands in a week time and you screw me of a week paycheck and I want it! Had you given me only $100 I would have nothing to say against you or Mike, but your greed spoke of your real nature. And I can, and will mess up Mike TX business before he even starts!
Let’s do the right thing guys, send me what you owe the old man, (I let you do the math,) take the money I own you for the products I purchased and I am gone! I can only hope you will stop breaking the law and stop abusing those immature kids, because as independent contractors, THEY DO NOT WORK FOR YOU!
May be I should share this letter with them all?
The last person who screwed me with my truck did the right thing, it is now all in the past, he learned his lesson, it’s now your turn! Do the right things pay what you owe me or pay the heavy consequences! And I am expecting a check in my mailbox soon!
Sincerely and respectfully