I hired Stan Gelber & Son to install a new furnace, humidification system, and HEPA filtration system on the furnace and two other units in the attic. The unit was a steam humidifier which brings water into the unit, heats it into steam which then goes through the ductwork when the humidistat calls for humidity. During the first week, my thermostat showed that the temperature in the house was reading about 80 degrees, when I was calling for low 70s. . However, my thermostats in the house showed extremely low humidity- only about 22%.
The guy who came did not really give me any information on what had gone wrong, but that it was “electrical”. Well, things then went from bad to worse. The humidistat kept registering over 60% humidity coming back into the ductwork, the humidification unit did not appear to be running and my humidity in the house itself was down to low 20s.
Visit number two. The guy who came said that while “some” humidity was being sent through the ductwork, it appeared most of it was making a loop and simply going back into the return.
Mr. Gelber suggested at that point that they take the humidistat off the unit and place it upstairs in the house. He wanted to charge me an additional $300.00 for that work.
There was no attempt to find out why the reading in the return was so high, and no one checked out the unit itself to see if it was even operating when humidity was being called for, or why all the humidity seemed to be going into the return and not the house. It should have been obvious that it was the first place to troubleshoot, and that if all the moisture was going back into the return and not going through the ductwork into the house that moving the humidistat was not the answer.
Stanley Gelber & Sons, Inc. Reviews
I hired Stan Gelber & Son to install a new furnace, humidification system, and HEPA filtration system on the furnace and two other units in the attic. The unit was a steam humidifier which brings water into the unit, heats it into steam which then goes through the ductwork when the humidistat calls for humidity. During the first week, my thermostat showed that the temperature in the house was reading about 80 degrees, when I was calling for low 70s. . However, my thermostats in the house showed extremely low humidity- only about 22%.
The guy who came did not really give me any information on what had gone wrong, but that it was “electrical”. Well, things then went from bad to worse. The humidistat kept registering over 60% humidity coming back into the ductwork, the humidification unit did not appear to be running and my humidity in the house itself was down to low 20s.
Visit number two. The guy who came said that while “some” humidity was being sent through the ductwork, it appeared most of it was making a loop and simply going back into the return.
Mr. Gelber suggested at that point that they take the humidistat off the unit and place it upstairs in the house. He wanted to charge me an additional $300.00 for that work.
There was no attempt to find out why the reading in the return was so high, and no one checked out the unit itself to see if it was even operating when humidity was being called for, or why all the humidity seemed to be going into the return and not the house. It should have been obvious that it was the first place to troubleshoot, and that if all the moisture was going back into the return and not going through the ductwork into the house that moving the humidistat was not the answer.