I first had contact with Lainie at this company on 3/1/16 when I paid a $299 membership fee and signed the agreement after viewing aTV ad. Since then not once have they rented the property and brought me in any income. Furthermore, two supposed sales have gone by the wayside, the first because the buyer wasn't qualified and the second because Lainie believes I told her not to move forward with the buyer which couldn't be further from the truth.
All this over three years plus time of countless and ridiculous phone calls from Lainie stating " I spoke to her at title yesterday" - yet she refuses to name a name and a title company. I told her no more phone calls until you have a sale confirmed.
I want her to email me updates but she refuses to put anything into writing. She refuses to refund or provide a detailed invoice for $325 I paid them on 1/10/18 which she verbally told me was 100% refundable as it was part of the title fees I was paying in order to facilitate the sale to the first unqualified buyer.
They have ridiculously high rental and sale prices on this property which I have repeatedly told her to lower just to get it rented or sold because I don't want this still in my estate when I die! They never answer their phones and take weeks to respond to emails if at all. There's no legitimacy to this business at all!!
My husband and I received a phone call from this company and it led to our losing money, time and hope.
A sweet sounding girl called us and stated that she was just checking back with us, that we had inquired before about selling our Stoneridge Timeshare. She knew all the right things to say to help us feel comfortable and ultimately vulnerable to what was to come..
I told her yes we still had he timeshare. She put the manager, so she said on the phone about selling our timeshare.
She respresented that she was an expert at selling timeshares, and would need $350 up front and theywoulddotefollowin h g for us...
Hand out thousands of vouchers at malls, hold weekend events and advertise our timeshare at other places where lits of prospective timeshare buyers woud congregate. She explained these vuchers were invitationsntoattend a 90 minute LIVE timeshare presentation where our timesharewould be showcased LVE.....
We were told that they could have these LIVE events where they would fill a large building with large TV monitors and representatives while providing " virtual tours" of all owners available timeshares. She said they would pre-qualify each prospect so no time would be wasted and she would be collecting offers to purchase our timeshare from these live presentations, then fax those offers to us. They also said they are the only company that is legal.
Then they called again and said they had someone who wanted to rent the timeshare for one week and we would make $1200 clear cash. However we would need to send $299 to do the paper work Stoneridge needed in order to rent out our time share and we were getting the $299 back in the weekly rate...
The rental was to take place in April, 2015. Then pushed further ahead because of a death in the family. I have kept all my emails and now they are looking at the end of June, 2016. They have had our money for two years out of our account and in theres and nothing has happened.
No live presentations, no offers, and no sale..... I see there are many complaints about this company and something needs t be done about them..LIKE CLASS ACTION LAW SUIT. I am sending this to everyone I can, news stations, Attorney general's office IRS...
Spotlight Resorts, Inc. Reviews
I first had contact with Lainie at this company on 3/1/16 when I paid a $299 membership fee and signed the agreement after viewing aTV ad. Since then not once have they rented the property and brought me in any income. Furthermore, two supposed sales have gone by the wayside, the first because the buyer wasn't qualified and the second because Lainie believes I told her not to move forward with the buyer which couldn't be further from the truth.
All this over three years plus time of countless and ridiculous phone calls from Lainie stating " I spoke to her at title yesterday" - yet she refuses to name a name and a title company. I told her no more phone calls until you have a sale confirmed.
I want her to email me updates but she refuses to put anything into writing. She refuses to refund or provide a detailed invoice for $325 I paid them on 1/10/18 which she verbally told me was 100% refundable as it was part of the title fees I was paying in order to facilitate the sale to the first unqualified buyer.
They have ridiculously high rental and sale prices on this property which I have repeatedly told her to lower just to get it rented or sold because I don't want this still in my estate when I die! They never answer their phones and take weeks to respond to emails if at all. There's no legitimacy to this business at all!!
My husband and I received a phone call from this company and it led to our losing money, time and hope.
A sweet sounding girl called us and stated that she was just checking back with us, that we had inquired before about selling our Stoneridge Timeshare. She knew all the right things to say to help us feel comfortable and ultimately vulnerable to what was to come..
I told her yes we still had he timeshare. She put the manager, so she said on the phone about selling our timeshare.
She respresented that she was an expert at selling timeshares, and would need $350 up front and theywoulddotefollowin h g for us...
Hand out thousands of vouchers at malls, hold weekend events and advertise our timeshare at other places where lits of prospective timeshare buyers woud congregate. She explained these vuchers were invitationsntoattend a 90 minute LIVE timeshare presentation where our timesharewould be showcased LVE.....
We were told that they could have these LIVE events where they would fill a large building with large TV monitors and representatives while providing " virtual tours" of all owners available timeshares. She said they would pre-qualify each prospect so no time would be wasted and she would be collecting offers to purchase our timeshare from these live presentations, then fax those offers to us. They also said they are the only company that is legal.
Then they called again and said they had someone who wanted to rent the timeshare for one week and we would make $1200 clear cash. However we would need to send $299 to do the paper work Stoneridge needed in order to rent out our time share and we were getting the $299 back in the weekly rate...
The rental was to take place in April, 2015. Then pushed further ahead because of a death in the family. I have kept all my emails and now they are looking at the end of June, 2016. They have had our money for two years out of our account and in theres and nothing has happened.
No live presentations, no offers, and no sale..... I see there are many complaints about this company and something needs t be done about them..LIKE CLASS ACTION LAW SUIT. I am sending this to everyone I can, news stations, Attorney general's office IRS...
I was contact many time by Steve Hill, who now claims to be retired as part of Spotlight Resorts.
He said they have MANY buyers for Timeshares and he could get me top dollar. I was told to send
them $398 and they would list my timeshare. I was assured it would sell quickly as it was such a
great resort. I kept getting calls asking where my money was as I was a little suspicious about why they asked
for money up front. I was told they had to check the Title to make sure I really owned it. I never received any
information about a Title search and am pretty sure one was never done. It was a ploy to get money from me.
I foolishly sent them the $398 as I really wanted to sell the timeshare due to financial difficulties. Once they
had my money I received a call about 2 weeks later from Lainey Lewis stating that they had a great buyer.
The people were very well off and were anxious to see the resort. She asked that I send $298 more so the
'clients' could visit the resort for 3 days to try it out. I stated that I could not send any more money but if they
were so well off and interested I'm sure they would be happy to pay such a small price to stay 3 days at such a
nice place. Grand Velas part of Velas Vallarta in Puerta Villata, MEXICO. Funny, when I said I would not send
any more money, I never heard from anyone again. I did call Steve Hill many times and sent texts but he never
responded. I called the main office and no one ever called me back..they never answer the phone!
I am very upset that I was a victim of this obvious fraud and this fraudulent company. Stay away from them!