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report scam| Country | United States |
| State | California |
| City | San Jose |
| Address | 2190 Eastridge Loop, Suite 1402 Eastridge Shopping Center |
| Phone | (408) 531-0771 |
| Website | https://www.sportchalet.com |
Sport Chalet Reviews
Terrible service along with false information and false advertising. Before Christmas I went online and found they were having some items 70% to 50% off. I selected a product called powerpro and the picture showed a 1500 spool $44.95. When I put the item in the cart it said it was 300 yards rather than 1500 showed in the picture. I called the "Expert Line" and was assured the cart description was wrong and in fact it is 1500 yards. I went ahead and ordered the product as a gift and when it arrived it was only 300 yards. I've left 2 complaints online with no comment from Management. They tried to clean-up the wed page by putting a big banner saying 300 yards but now everything you click on says it even when its a 150 yard item. I understand this company has not made a profit in almost a decade and I can see why. I thought I had some respect for this company but failure to respond to customers is going to push them out of business. Im giving them 2 stars when they have earned nothing but a lost customer.