I sent a message on their website asking about shipping and the following exchange occurred:
Me: I want to order these as stocking stuffers, but I have to say, the shipping cost for 8 of these is pretty high ($13.00)… Is there any way that cost can be reduced? I cost twice to ship as it does for the actual product. Thank you.
SPLATBACK: Go buy them in the mall for $4 or $5 each and see how much they cost then! Please don't order, your business isn't wanted nor needed! Goodnight idiot...
Me: Please tell me that your customer service department is not all this rude and I got someone having a bad evening. Needless to say this extremely rude and the unnecessary name calling is over the top. Not that you appear to care, but your company will never get my business and their customer service staff should be fired. I intend to share this email and my experience with anyone and everyone that will listen.
SPLATBACK: F*** off. And BLOCKED once and for all. ================================== They did NOT star out the actual word.....I did that so as not to offend anyone reading this. They have blocked me from their website, although I have no intention of visiting it again.
SplatBack Reviews
I sent a message on their website asking about shipping and the following exchange occurred:
Me: I want to order these as stocking stuffers, but I have to say, the shipping cost for 8 of these is pretty high ($13.00)… Is there any way that cost can be reduced? I cost twice to ship as it does for the actual product. Thank you.
SPLATBACK: Go buy them in the mall for $4 or $5 each and see how much they cost then! Please don't order, your business isn't wanted nor needed! Goodnight idiot...
Me: Please tell me that your customer service department is not all this rude and I got someone having a bad evening. Needless to say this extremely rude and the unnecessary name calling is over the top. Not that you appear to care, but your company will never get my business and their customer service staff should be fired. I intend to share this email and my experience with anyone and everyone that will listen.
SPLATBACK: F*** off. And BLOCKED once and for all. ================================== They did NOT star out the actual word.....I did that so as not to offend anyone reading this. They have blocked me from their website, although I have no intention of visiting it again.