Movers picked up stuff -- not a full truck. Representative ESTIMATED 241 cu ft - $1130. Packed u stuff and w got final bill $1130 PLUS $168 fuel, $700 in extra footage. I calculated box size - allowed footage. All the boxes, chair, etc would fit into approx 275cu ft - they charged for 400 cu ft (another $700)
Phonecalls got us to company, you have to talk to accounting, you have to talk to dispatch, you have to talk to etc. Finally Talked to Ely - whose attitude was we pack how we pack, we have your stuff/pay the bill He actually stated boxes arent pack in neat squares - so they take up more space. A 2ftx2ftx1ft box is always one space --- but they charged for 159 overage at $4.99 a cu ft. WHAT A RIP OFF
Hi, I have emailed, called, left voicemails, texts to this company and still have not received a delivery date for my household goods.
My goods were picked up in Chicago on 6/23, with a delivery date of 6/29. This company has not been transparent or honest about my delivery. I have called every day to beg for a status or delivery date. They simply say it’s on dispatch to provide an update. I am not allowed to speak with dispatch. I have talked with Deanna, Tiffany and Karen and none of these ladies can provide solid information.
My frustration with this company grows every day. I have paid them thousands of dollars and I have no idea of where my life belongings are or when they will be delivered to me. I have never been treated so poorly by a company.
I travel frequently for work and now I am stuck waiting every day for this company to hopefully provide me an update on my delivery. This is ridiculous right? At minimum, someone should say we are sorry we couldn’t deliver on 6/29 as agreed upon but we will delivery on x date. Is this too much to ask for after paying this company thousands of dollars?
Spirit Van Lines Reviews
Movers picked up stuff -- not a full truck. Representative ESTIMATED 241 cu ft - $1130. Packed u stuff and w got final bill $1130 PLUS $168 fuel, $700 in extra footage. I calculated box size - allowed footage. All the boxes, chair, etc would fit into approx 275cu ft - they charged for 400 cu ft (another $700)
Phonecalls got us to company, you have to talk to accounting, you have to talk to dispatch, you have to talk to etc. Finally Talked to Ely - whose attitude was we pack how we pack, we have your stuff/pay the bill He actually stated boxes arent pack in neat squares - so they take up more space. A 2ftx2ftx1ft box is always one space --- but they charged for 159 overage at $4.99 a cu ft. WHAT A RIP OFF
Hi, I have emailed, called, left voicemails, texts to this company and still have not received a delivery date for my household goods.
My goods were picked up in Chicago on 6/23, with a delivery date of 6/29. This company has not been transparent or honest about my delivery. I have called every day to beg for a status or delivery date. They simply say it’s on dispatch to provide an update. I am not allowed to speak with dispatch. I have talked with Deanna, Tiffany and Karen and none of these ladies can provide solid information.
My frustration with this company grows every day. I have paid them thousands of dollars and I have no idea of where my life belongings are or when they will be delivered to me. I have never been treated so poorly by a company.
I travel frequently for work and now I am stuck waiting every day for this company to hopefully provide me an update on my delivery. This is ridiculous right? At minimum, someone should say we are sorry we couldn’t deliver on 6/29 as agreed upon but we will delivery on x date. Is this too much to ask for after paying this company thousands of dollars?