January 2, 2017 I went in and applied for a cash advance on my tax return. The girl who filled out the information was clearly new, uneducated, and untrained. She needed constant help from the Manager, Beverly. I was told I would receive an email with 48 hours notifying me of the approval or denial of my cash advance. I still to this day have not received that email. I went back into the office twice after I applied. The first time no information was provided. The second time I was told I was denied for the cash advance. I advised them that I was moving out of state in 2 weeks so 48 hours was an acceptable time frame. Six weeks later I still have had no information provided to me. I call the office and get told that I have had a cash advance check sitting there for a while. I go back and forth with the clerk about why I was lied to about being denied, why I wasn't contacted to come pick up the check, etc. I speak to Beverly again and she agreees to mail my check to my new residence. A week later and I still have not received the check. I call the office today, February 17, 2017 and inquire if the check has been mailed or not. The girl tells me I have to come to the office to pick it up. I request to speak to Beverly which refuses to get on the phone. I request a call back from her and still have not received that call. I requested a call from her manager/owner. She says his name is Luigi but after digging I believe his name is Evangallas Mallas who is based out of Miami, FL. I also contacted the other location in Bartow, FL. They are holding my $500 cash advance check hostage. I now live in New Hampshire and t is impossible for me to go to their office to pick it up. No one will help me. No one will talk to me or return my calls.
I filed my taxes on December 24 2016. Was NEVER explained how much I would be paying for there fees or anything. Was DENIED any copies of my paperwork till the IRS excepted my return. Was treated POORLY UNPROFESSIONALLY talked to so very RUDELY. Was never explained to the proceedings or process of there actions. Was LIED to about the AMOUNT of my return. It is now MARCH 28 2017. And STILL NO CHECK or money.THREE months later and still no money. I mean these people are a joke and are STEALING people's money. It isn't fair about what they are doing and HOW MUCH money they are taking from hard working Americans. IAM filing a suit against them and it's ridiculous at how they are getting away with it.
Spartan Taxes Reviews
January 2, 2017 I went in and applied for a cash advance on my tax return. The girl who filled out the information was clearly new, uneducated, and untrained. She needed constant help from the Manager, Beverly. I was told I would receive an email with 48 hours notifying me of the approval or denial of my cash advance. I still to this day have not received that email. I went back into the office twice after I applied. The first time no information was provided. The second time I was told I was denied for the cash advance. I advised them that I was moving out of state in 2 weeks so 48 hours was an acceptable time frame. Six weeks later I still have had no information provided to me. I call the office and get told that I have had a cash advance check sitting there for a while. I go back and forth with the clerk about why I was lied to about being denied, why I wasn't contacted to come pick up the check, etc. I speak to Beverly again and she agreees to mail my check to my new residence. A week later and I still have not received the check. I call the office today, February 17, 2017 and inquire if the check has been mailed or not. The girl tells me I have to come to the office to pick it up. I request to speak to Beverly which refuses to get on the phone. I request a call back from her and still have not received that call. I requested a call from her manager/owner. She says his name is Luigi but after digging I believe his name is Evangallas Mallas who is based out of Miami, FL. I also contacted the other location in Bartow, FL. They are holding my $500 cash advance check hostage. I now live in New Hampshire and t is impossible for me to go to their office to pick it up. No one will help me. No one will talk to me or return my calls.
I filed my taxes on December 24 2016. Was NEVER explained how much I would be paying for there fees or anything. Was DENIED any copies of my paperwork till the IRS excepted my return. Was treated POORLY UNPROFESSIONALLY talked to so very RUDELY. Was never explained to the proceedings or process of there actions. Was LIED to about the AMOUNT of my return. It is now MARCH 28 2017. And STILL NO CHECK or money.THREE months later and still no money. I mean these people are a joke and are STEALING people's money. It isn't fair about what they are doing and HOW MUCH money they are taking from hard working Americans. IAM filing a suit against them and it's ridiculous at how they are getting away with it.