I moved to the Sparklight's service area in Sep of 2019. There service is good....when it works! There was a recent outage caused by "technical problems" which even shut down the customer service phone lines. When I FINALLY got through to customer service, they had no answers for me BUT said that I would receive a call back when service was restored.
They never called back nor have they posted ANY kind of explination as to what caused the outage. I did, however, receive NUMEROUS phone calls about "finishing" my direct draft payment set up which I NEVER REQUESTED! I finally had to call a supervisor to stop these calls.
As far as service goes, this is the WORST internet provider I have ever dealt with.
Sparklight aka Cableone Columbus Ms 39702 Cableone They was hooking up service next to my place of residence. Upon leaving as they finished they backed up hit my car and ran, didn’t notify their place of employment or called the police. i had to do it. Sparklight company is lying trying to cover the person who’s responsible for damaging my property and leaving the scene of the accident!
Wrong is wrong! I contacted police they did nothing but they are here to protect and serve! Their insurance adjuster called me which is liberty mutual they are garbage!! All of them is garbage! Never ever do service with Cableone or Sparklight! They are liars and crooks! I hope this make it viral and most of their workers are meth heads!
I paid for Cable One internet and home phone service of $95.56 for the month of September 2019. I had them disconnect my service & come pick up their purchase a week after this. Then, I requested for them to come back and hook it up. I did not pay my bill for the month of October 2019 because I had to purchase other things. According to their website, they charge you a month in advance. That means that I should be covered for October 2019. They disconnected my internet & home phone service & is going to charge me $214 to reconnect, which is not right. They are saying that I last paid them on August 01, 2019. I know that is a complete lie. They are obviously trying to charge for me telling them to disconnect my service and them picking up their merchandise & rehooking it up. However, I had already paid them before I told them to come disconnect it. I know that they are lying about me not paying them for the month of September 2019 because if I did not pay them for the month of September 2019 & had them to disconnect it, they never would have sent out their technician to come hook it up back it up the next week after I told them that I want it reconnected. I cannot get records of me paying them because I am with GreenDot Bank. My cellphone # and email address have changed since I last logged into my account on Walmart Money Card. They told that I will have to get a new card & a new account & will not let me back into my account. I really did pay Sparklight/ Cable One for the month of September 2019.
Sparklight Reviews
I moved to the Sparklight's service area in Sep of 2019. There service is good....when it works! There was a recent outage caused by "technical problems" which even shut down the customer service phone lines. When I FINALLY got through to customer service, they had no answers for me BUT said that I would receive a call back when service was restored.
They never called back nor have they posted ANY kind of explination as to what caused the outage. I did, however, receive NUMEROUS phone calls about "finishing" my direct draft payment set up which I NEVER REQUESTED! I finally had to call a supervisor to stop these calls.
As far as service goes, this is the WORST internet provider I have ever dealt with.
Sparklight aka Cableone Columbus Ms 39702 Cableone They was hooking up service next to my place of residence. Upon leaving as they finished they backed up hit my car and ran, didn’t notify their place of employment or called the police. i had to do it. Sparklight company is lying trying to cover the person who’s responsible for damaging my property and leaving the scene of the accident!
Wrong is wrong! I contacted police they did nothing but they are here to protect and serve! Their insurance adjuster called me which is liberty mutual they are garbage!! All of them is garbage! Never ever do service with Cableone or Sparklight! They are liars and crooks! I hope this make it viral and most of their workers are meth heads!
I paid for Cable One internet and home phone service of $95.56 for the month of September 2019. I had them disconnect my service & come pick up their purchase a week after this. Then, I requested for them to come back and hook it up. I did not pay my bill for the month of October 2019 because I had to purchase other things. According to their website, they charge you a month in advance. That means that I should be covered for October 2019. They disconnected my internet & home phone service & is going to charge me $214 to reconnect, which is not right. They are saying that I last paid them on August 01, 2019. I know that is a complete lie. They are obviously trying to charge for me telling them to disconnect my service and them picking up their merchandise & rehooking it up. However, I had already paid them before I told them to come disconnect it. I know that they are lying about me not paying them for the month of September 2019 because if I did not pay them for the month of September 2019 & had them to disconnect it, they never would have sent out their technician to come hook it up back it up the next week after I told them that I want it reconnected. I cannot get records of me paying them because I am with GreenDot Bank. My cellphone # and email address have changed since I last logged into my account on Walmart Money Card. They told that I will have to get a new card & a new account & will not let me back into my account. I really did pay Sparklight/ Cable One for the month of September 2019.