Southwest RV Rentals have changesd their name three times since doing business with me and has moved two different locations. I leased my RV to them hoping to earn some money from my unit. After three years I received 25,000 and they put 85,000 miles on my RV. I;m not as upset with that as i am when I found out they wrecked my RV making it worthless. I requested a follow up, like who wrecked it and the name of the Insurance company and agent handling the claim. Randy was very avasive and refused me this information.
By law he has to give it to me and he still refused. The insurrance name we found out had cancelled his company long ago so we knew we were in trouble. They started personally repairing the unit and I complained daily about his fraud and deception towards his company. These guys didn't even call me when the unit got wrecked, I found out when I went looking for it cuse they had moved and I thought I lost my RV.
This company does not make repairs on RVs but will charge the customer with blind billing.
What that means is when I got charged 2300.00 for an AC unit, I asked for the repair purchase order to show he actually bought an AC unit for my RV. He refused to show it to me which lends me to believe he is a crook and when a unit gets rented, Randy finds ways not to give the RV owners their share. i have herd bad things about these guys and hope you don't take your Expensive Property to them to RENT OUT!, I hope this is a clear message to all RV owners that are trying to just make offsettting payments and look for ways to do that in trust. YOU CAN"T TRUST THIS COMPANY AT ALL!!!
If I could give zero stars I would! It was horrible! The bed that was advertised as a queen was actually a full size bed on A queen size box springs. Microwave would not,work radio would not work and, the sink faucet sprayed water everywhere when you tried to use it. We reserved this RV six months in advance and we were told one had to be pulled out of retirement for us to use because they didn't have the one that we requested. This wasn't found out until the last minute. Tried to talk to Randy about at least a partial refund and never received a reply back from him. This was after numerous contacts to him. I would never recommend using Southwest RV. Also one of the TVs would not work. There are actually several things that were wrong with the RV and they've made no attempt to make good on their deal. Please listen to me when I say never use Southwest RV. You will regret it! P.S. the bathroom door kept locking us out! Terrible experience! This service is way too expensive to be having these problems! If you use them good luck!
Southwest RV Rentals Reviews
Southwest RV Rentals have changesd their name three times since doing business with me and has moved two different locations. I leased my RV to them hoping to earn some money from my unit. After three years I received 25,000 and they put 85,000 miles on my RV. I;m not as upset with that as i am when I found out they wrecked my RV making it worthless. I requested a follow up, like who wrecked it and the name of the Insurance company and agent handling the claim. Randy was very avasive and refused me this information.
By law he has to give it to me and he still refused. The insurrance name we found out had cancelled his company long ago so we knew we were in trouble. They started personally repairing the unit and I complained daily about his fraud and deception towards his company. These guys didn't even call me when the unit got wrecked, I found out when I went looking for it cuse they had moved and I thought I lost my RV.
This company does not make repairs on RVs but will charge the customer with blind billing.
What that means is when I got charged 2300.00 for an AC unit, I asked for the repair purchase order to show he actually bought an AC unit for my RV. He refused to show it to me which lends me to believe he is a crook and when a unit gets rented, Randy finds ways not to give the RV owners their share. i have herd bad things about these guys and hope you don't take your Expensive Property to them to RENT OUT!, I hope this is a clear message to all RV owners that are trying to just make offsettting payments and look for ways to do that in trust. YOU CAN"T TRUST THIS COMPANY AT ALL!!!
If I could give zero stars I would! It was horrible! The bed that was advertised as a queen was actually a full size bed on A queen size box springs. Microwave would not,work radio would not work and, the sink faucet sprayed water everywhere when you tried to use it. We reserved this RV six months in advance and we were told one had to be pulled out of retirement for us to use because they didn't have the one that we requested. This wasn't found out until the last minute. Tried to talk to Randy about at least a partial refund and never received a reply back from him. This was after numerous contacts to him. I would never recommend using Southwest RV. Also one of the TVs would not work. There are actually several things that were wrong with the RV and they've made no attempt to make good on their deal. Please listen to me when I say never use Southwest RV. You will regret it! P.S. the bathroom door kept locking us out! Terrible experience! This service is way too expensive to be having these problems! If you use them good luck!