This company under the direction of Gene Summer chose to break HIPAA law and disclose (send a written statement of services preformed) my medical records to my ex-husband. They claimed that since I was once married (divorced 18+ years) to him that they had a RIGHT to send him my medical records in an attempt to collect a debt (one that I did not owe). He chose to divulge and expand that information to our son. My ex husband asked my deployed (Go Army!) son, "So, how are you handling your mother having breast cancer?" My son reports that it was said in a snide way to inflict harm. After having his Grandfather die in April of cancer, this comment came as a blow to him. My ex husband then took the open mail to my elderly mother and said, "I don't care if she is dying! She can pay her own d**n bills!" My mother (who just lost my Dad) was frantic to reach me. My son was frantic to reach me.
Asante has since corrected the billing error, however the emotional trauma that my family has suffered does not even warrant an apology from Brian Watkins, Gene Summer, or the rest of the staff at Southern Oregon Credit Service. How they could possible be able to continue to operate, while breaking federal laws, is beyond me. We want an apology, and for this company to never again have any of our contact information. *They may say they do not have my phone number to apologize. That is true, they are untrustworthy. Send the letter to ME at MY address on file and then burn the entire file.
Southern Oregon Credit Service Reviews
This company under the direction of Gene Summer chose to break HIPAA law and disclose (send a written statement of services preformed) my medical records to my ex-husband. They claimed that since I was once married (divorced 18+ years) to him that they had a RIGHT to send him my medical records in an attempt to collect a debt (one that I did not owe). He chose to divulge and expand that information to our son. My ex husband asked my deployed (Go Army!) son, "So, how are you handling your mother having breast cancer?" My son reports that it was said in a snide way to inflict harm. After having his Grandfather die in April of cancer, this comment came as a blow to him. My ex husband then took the open mail to my elderly mother and said, "I don't care if she is dying! She can pay her own d**n bills!" My mother (who just lost my Dad) was frantic to reach me. My son was frantic to reach me.
Asante has since corrected the billing error, however the emotional trauma that my family has suffered does not even warrant an apology from Brian Watkins, Gene Summer, or the rest of the staff at Southern Oregon Credit Service. How they could possible be able to continue to operate, while breaking federal laws, is beyond me. We want an apology, and for this company to never again have any of our contact information. *They may say they do not have my phone number to apologize. That is true, they are untrustworthy. Send the letter to ME at MY address on file and then burn the entire file.