1. Building process was their way with your money. No option too improve the quality or even meet minimum standards for the IBC. Even offered to pay extra.
1. Master suite AC shakes and vibrates bedroom wall/poor design of house as well as poor install/outside unit squeals. Builder told AC vender not to respond to my service requests. This is the chemo recovery room.
2. Pre and final inspections had the following: a. Fence behind property not completely repaired b. 3 Towel bars are falling off the walls as they are too short for the holders/two repaired/one watch status c Range exhaust hood was moved after it was installed and the wall and ceiling were not properly repaired/paritially repaired but fiber glass debree not cleaned off the hood/ repaired place noticiable/new house d. Crack in Breakfast nook celling not properly repaired/painted recently/very noticable e. Glue /paint / grout have been tracked by workers through all the house tile/severe issue f. Wall paint on door hardware hinges and wrong color hinges in the kitchen pantry g. Closet racks do not have adequate number of attachments into studs h. 13 total fixtures on one 15 amp circuit. 12 are GFCI exterior and one light. Was told that all GFCI circuits would be 12 AWG and 20 amp. 13 is too many for any type of circuit. I. Asked that my waste pipe be 4" and a 1550 gallon septic tank according to code for fixture count of 4 non standard bathrooms (3 handicap). 1050 gallon septic tank and 3" waste pipe is the same size used in one toilet trailers. This information was provided in detail before construction started. J. Asked to have all 12 AWG or higher in my house and I would pay for the wire. Was refused. K. Asked for the sizes of footers in writing and pictures and was refused. They said it was too difficult. L. Numerous issues were ignored and I was told to stay off my own property unless a SH person was there. First 7 times they were not available so I complained and was accommodated the last two times when construction was mostly complete. M. Offered to pay extra to have things done right and was ignored. N. OSB roofing and framing was exposed 3-5 days in a steady rain before dry in material was applied. Edges of OSB swelled up. O. Entire house framing shakes when the back garage entrance door closes/ Very little to no bracing in the walls. No doorheaders or double studs on interior doors. P Asked for contacts for buying tile, paver stones. and paint with no response Q. Model home sprinkler system is flooding my yard. R. Numerous cracks in walls and slabs.Model home next door that is over 3 years old has severe wall/footer cracks that are easily spotted next to my house. S. None of the hardware in the bathrooms matches. Shinny chrome/white/brushed stainless T. Sub contractors respond on a rare occasion for warranty work. If I call direct and SH has not told them to ignore me then I get service eventually. U. AC has no labor warranty and the first year is the builder or the installer as per contract. Issue not resolved. Ask for a labor service contract and was ignored even though Lennox offeres one. V. No AC balancer for the pool bath. AC goes in but has no way to return to the main unit. Lastly these items have been reported numerous times with mostly no results. My wife and I are disabled and she is in Chemo. I am a disabled Vet.
Southern Homes Reviews
1. Building process was their way with your money. No option too improve the quality or even meet minimum standards for the IBC. Even offered to pay extra.
1. Master suite AC shakes and vibrates bedroom wall/poor design of house as well as poor install/outside unit squeals. Builder told AC vender not to respond to my service requests. This is the chemo recovery room.
2. Pre and final inspections had the following: a. Fence behind property not completely repaired b. 3 Towel bars are falling off the walls as they are too short for the holders/two repaired/one watch status c Range exhaust hood was moved after it was installed and the wall and ceiling were not properly repaired/paritially repaired but fiber glass debree not cleaned off the hood/ repaired place noticiable/new house d. Crack in Breakfast nook celling not properly repaired/painted recently/very noticable e. Glue /paint / grout have been tracked by workers through all the house tile/severe issue f. Wall paint on door hardware hinges and wrong color hinges in the kitchen pantry g. Closet racks do not have adequate number of attachments into studs h. 13 total fixtures on one 15 amp circuit. 12 are GFCI exterior and one light. Was told that all GFCI circuits would be 12 AWG and 20 amp. 13 is too many for any type of circuit. I. Asked that my waste pipe be 4" and a 1550 gallon septic tank according to code for fixture count of 4 non standard bathrooms (3 handicap). 1050 gallon septic tank and 3" waste pipe is the same size used in one toilet trailers. This information was provided in detail before construction started. J. Asked to have all 12 AWG or higher in my house and I would pay for the wire. Was refused. K. Asked for the sizes of footers in writing and pictures and was refused. They said it was too difficult. L. Numerous issues were ignored and I was told to stay off my own property unless a SH person was there. First 7 times they were not available so I complained and was accommodated the last two times when construction was mostly complete. M. Offered to pay extra to have things done right and was ignored. N. OSB roofing and framing was exposed 3-5 days in a steady rain before dry in material was applied. Edges of OSB swelled up. O. Entire house framing shakes when the back garage entrance door closes/ Very little to no bracing in the walls. No doorheaders or double studs on interior doors. P Asked for contacts for buying tile, paver stones. and paint with no response Q. Model home sprinkler system is flooding my yard. R. Numerous cracks in walls and slabs.Model home next door that is over 3 years old has severe wall/footer cracks that are easily spotted next to my house. S. None of the hardware in the bathrooms matches. Shinny chrome/white/brushed stainless T. Sub contractors respond on a rare occasion for warranty work. If I call direct and SH has not told them to ignore me then I get service eventually. U. AC has no labor warranty and the first year is the builder or the installer as per contract. Issue not resolved. Ask for a labor service contract and was ignored even though Lennox offeres one. V. No AC balancer for the pool bath. AC goes in but has no way to return to the main unit. Lastly these items have been reported numerous times with mostly no results. My wife and I are disabled and she is in Chemo. I am a disabled Vet.