During and prior to the move it was difficult contacting my respresentative. After the move my representative would not return my phone calls or emails. I filed a damage report and they never contacted me. I wrote emails, they never responded. I called and they didn't return my phone messages. They did a horrible job handing my property. Boxes were stepped on when marked "fragile". Several boxes were crushed. They dropped my big screen TV and damaged the frame. The dropped a large picture and smashed the glass. I finally used my credit card company to dispute charges due to the damage to my property. They did however immediately contact my credit card company and dispute my refund without ever contacting me to resolve the damage claim. Clearly they've damaged customer property before and this is their business model in order to avoid responsibility.
Sorensen Moving And Storage Co Reviews
During and prior to the move it was difficult contacting my respresentative. After the move my representative would not return my phone calls or emails. I filed a damage report and they never contacted me. I wrote emails, they never responded. I called and they didn't return my phone messages. They did a horrible job handing my property. Boxes were stepped on when marked "fragile". Several boxes were crushed. They dropped my big screen TV and damaged the frame. The dropped a large picture and smashed the glass. I finally used my credit card company to dispute charges due to the damage to my property. They did however immediately contact my credit card company and dispute my refund without ever contacting me to resolve the damage claim. Clearly they've damaged customer property before and this is their business model in order to avoid responsibility.