Sophia Berton Berlin Trial of Serum and Cream, pay shipping. Two weeks later my account is charged over 90 for the Serum and over 60 for the cream!!!!!!!
I had it probably 4 days before I was charged so no trial there!!! Still paying overdraft fees to my bank! Took money out of my bank account.
Sophia Berton Berlin L'OJosete Paris Beauty Replenish I ordered a product online and was charged for shipping only. At no time did I opt in for any membership nor was this a trial. Seven days after receiving the product, my account was charged 94.99.
I called the company phone number on the label and was advised that it was a 14 day free trial and subscription service. I advised it was only 7 days. The representative advised since the product was opened they would not take the product back. I asked what kind of free trial is it when you cannot return the product? Initially the agent offered a 25%discount. I declined and advised this was fraud and will report to BBB. Agent then offered a 50% discount. I declined again and requested to speak with a manager. Agent then made afinal offer of 75% which I accepted just because I felt I had to recover my money.
I retunred to the website and reviewed again and noticed that once you click on the order link it takes you to a different site beautyreplenishskincare.com to place your order. I tried it again today and it defaulted to another website, ulta-sk.com!
I called back and after putting me on hold, they agreed to refund the balance of my money. I received an email confirmation from a company by the name of L'Ojeste signed by Sophia Berton! The representative advised me that this was a different brand under the parent company of Sophia Berton. When I asked where they were located and registered she stated Odessa FL. I am unable to locate a registered company in FL under this name.
That said, the product is nothing spectacular. Very freasy, similar to Vaseline intensive care! Odessa FL
Sophia Berton Berlin Reviews
Sophia Berton Berlin Trial of Serum and Cream, pay shipping. Two weeks later my account is charged over 90 for the Serum and over 60 for the cream!!!!!!!
I had it probably 4 days before I was charged so no trial there!!! Still paying overdraft fees to my bank! Took money out of my bank account.
Sophia Berton Berlin L'OJosete Paris Beauty Replenish I ordered a product online and was charged for shipping only. At no time did I opt in for any membership nor was this a trial. Seven days after receiving the product, my account was charged 94.99.
I called the company phone number on the label and was advised that it was a 14 day free trial and subscription service. I advised it was only 7 days. The representative advised since the product was opened they would not take the product back. I asked what kind of free trial is it when you cannot return the product? Initially the agent offered a 25%discount. I declined and advised this was fraud and will report to BBB. Agent then offered a 50% discount. I declined again and requested to speak with a manager. Agent then made afinal offer of 75% which I accepted just because I felt I had to recover my money.
I retunred to the website and reviewed again and noticed that once you click on the order link it takes you to a different site beautyreplenishskincare.com to place your order. I tried it again today and it defaulted to another website, ulta-sk.com!
I called back and after putting me on hold, they agreed to refund the balance of my money. I received an email confirmation from a company by the name of L'Ojeste signed by Sophia Berton! The representative advised me that this was a different brand under the parent company of Sophia Berton. When I asked where they were located and registered she stated Odessa FL. I am unable to locate a registered company in FL under this name.
That said, the product is nothing spectacular. Very freasy, similar to Vaseline intensive care! Odessa FL