I purchased a Galaxy Note 4 from their eBay store. It was supposed to be in "very good condition." The device arrived with a large gash and divot on one of the corners, obviously from hard fall. I was disappointed, but decided it was fine.
The initial problem with the device was battery life. The Note 4 is supposed to be excellent, but the device I purchased was only getting 4-5 hours with moderate use before it would die. Not a big deal - I figured that it was the original battery and that after a year or two, its ability to hold a charge would diminish. I bought two OEM replacements, and the excessive battery drain did not change, still only 4-5 hours of life.
Life went on, I lived with it, until the past month when signal strength and reception decreased dramatically. I am in a major market (Los Angeles area) and am now often unable to navigate or make calls.
I decided to contact the seller today to explain this situation and see if there was anything they could do to remedy the situation. (Repair or replace the device) and the only response was "too late it has been 5 months." (per Jason Mills)
I regret not returning the phone immediately after the replacement batteries I purchased didn't do the trick, but life gets busy and it got placed on the back burner.
So be advised, the company does not stand by what they sell to their customers after a short time. If you have any issues, you will probably get the same rude response from Jason Mills that I received.
SoonerSoft Reviews
I purchased a Galaxy Note 4 from their eBay store. It was supposed to be in "very good condition." The device arrived with a large gash and divot on one of the corners, obviously from hard fall. I was disappointed, but decided it was fine.
The initial problem with the device was battery life. The Note 4 is supposed to be excellent, but the device I purchased was only getting 4-5 hours with moderate use before it would die. Not a big deal - I figured that it was the original battery and that after a year or two, its ability to hold a charge would diminish. I bought two OEM replacements, and the excessive battery drain did not change, still only 4-5 hours of life.
Life went on, I lived with it, until the past month when signal strength and reception decreased dramatically. I am in a major market (Los Angeles area) and am now often unable to navigate or make calls.
I decided to contact the seller today to explain this situation and see if there was anything they could do to remedy the situation. (Repair or replace the device) and the only response was "too late it has been 5 months." (per Jason Mills)
I regret not returning the phone immediately after the replacement batteries I purchased didn't do the trick, but life gets busy and it got placed on the back burner.
So be advised, the company does not stand by what they sell to their customers after a short time. If you have any issues, you will probably get the same rude response from Jason Mills that I received.