THIS COMPANY PROVIDES DEDICATED SERVER SERVICE....IT IS THE WORST COMPANY THAT CAN EVER EXIST THEY ARE EVIL. THEY DELETED MY SERVER ALL OF MY COMPANIES DATA THE MINUTE I TRIED TO MOVE AWAY FROM THEM THEY USED THE EXCUSE OF BEING A LITTLE LATE ON ONE BILL. I WAS A CUSTOMER FOR MANY YEARS I COMPLAINED FOR THE PAST TWO YEARS FOR THEM TO REMEDY A EMAIL ERRORS THEY NEVER CORRECTED FINALLY AFTER RECEIVING 100'S OF ERROR MESSAGES IN MY EMAIL INBOX I CALLED THEM UP. THEY TOLD ME IT WAS BECAUSE THE SERVER I WAS PAYING $200 A MONTH FOR WAS OLD , WAS DEFECTIVE AND NEEDED THEY SALES PITCHED ME ON UPGRADED TO A NEW SERVER (MORE $ PER MONTH) . THE WHOLE 2 YEARS I SUFFERED I TRIED AND TRIED TO GET THEIR HELP AND WAS LIED TO BY MANY SO CALLED SUPPORT EXPERTS AS TO WHAT THE PROBLEM WAS ....THEIR HARDWARE IS DEFECTIVE! THEIR CUSTOMER SERVICE ABSOLUTELY SUCKS, THEY OVER CHARGE FOR THEIR SERVERS, THEY ARE FILLED WITH ERRORS.
MOST OF ALL THEY ARE EVIL. TO DELETE SOMEONES ENTIRE SERVER OVER A $200 BILL IS INSANE. IT IS AN ACT OF MALISCIOUSLY. I HAD BEEN LATE OVER THE YEARS MANY TIMES NEVER DID THEY DELETE A SERVER OVER A LITTLE LATENESS ON A BILL. IT IS HIGHLY ILLEGAL WHAT THEY DID I WILL BE SEEKING REMEDY AND DAMAGES. THEY ARE TRYING TO HIDE BEHIND THEIR USER AGREEMENT TO JUSTIFY DELETING SOMEONES ENTIRE BUSINESS DATA. I WAS AWAY ON BUSINESS FOR THE PAST 3 WEEKS. SO I WAS UNABALE TO BE REACHED. THIS COMPANY IS ABSOLUTELY INSANE!
I WOULD STAY FAR FAR FAR AWAY FROM THIS DEDICATED SERVER COMPANY IF YOU VALUE YOUR DATA AND IF YOU WANT YOUR BUSINESS TO RUN SMOOTHLY! THEY CANNOT BE TRUSTED THEY DID THE UNTHINKABLE OUT OF MALISCIOUSNESS TO SPITE ME FOR GOING SOMEWHERE ELSE OR ATTEMPTING TO DUE TO THEIR HORRIBLE SERVICE!
PROVIDED A HORRIBLE SERVICE FOR ME I TOLERATED FOR A LONG TIME. IT CAME TO A PINACLE I WAS RECEIVED ERRORS MESSAGE. THE ATTORNEY GENERAL SHOULD BE CONTACTED REGARDING THIS MALISCIOUS BAD FAITH ACT TO DELIBERTLY SABOTAGE MY BUSINESS AND ME.
I NEVER WRITE POST ON HERE BUT THEY HAVE ENFLAMED ME BY DOING EVIL. THEY DONT DESERVE TO HAVE ANYONES BUSINESS I WAS BADLY ABUSED AS A CUSTOMER. I WAS LOYAL, OVERPAYING TO BE SCREWED OVER BY THIS EVIL COMPANY.
YOU DONT GO DELETING YEARS OF INFORMATION OVER A $200 BILL WITHOUT WARNING BECAUSE YOU THINK YOUR CLIENT IS GOING TO A NEW COMPANY THAT IS MALISCIOUS!
SoftLayer Cloud Hosting Review. Softlayer vs. Digital Ocean vs. Rackspace vs. Amazon AWS Cloud Hosting Comparison.
My experience with SoftLayer cloud hosting by IBM was terrible. The server was slow and confirmed this with several stress tests by our server tech. Worst we have ever seen.
I can't believe they charge 'premium' prices for this service, because the performance was by far the worst out of the 15-20 hosting companies we have used over the years.
I've never experienced such a nightmare company before in my life. Constant downtime, they even accidentally deleted one of my SQL databases, which had no backups! This resulted in several weeks of lost work.
Support is extremely unhelpful and slow. I tried to cancel our server due to the amazingly terrible performance, horrible support and extremely high price. But they would not allow me to, they keep rebilling me for a server I've already cancelled. I cancelled a full 48 hours in advance but due to their own incompetence, I still was billed for the next period.
A typical trait of a scamming cloud hosting company is having a fee for trying to do a chargeback with your credit card:
"4.6 Refunds & Disputes. All fees paid for Services are non-refundable. If You believe that any fee for the Services is incorrect, Your exclusive remedy is to seek SLA credits by opening an accounting ticket within 30 days of Your receipt of the disputed bill. Any charges not disputed by You within 30 days of receipt will be deemed conclusively accepted by You. You may not chargeback any credit card payments to SoftLayer and any such chargeback will result in an additional payment to SoftLayer of up to $500, which You agree is a reasonable estimate of SoftLayer’s additional administrative costs. You are responsible for any fees and costs (including, but not limited to, reasonable attorneys’ fees, court costs and collection agency fees) incurred by SoftLayer in enforcing collection of fees."
^ This is what one of their employees sent to me after saying I'm starting a chargeback dispute with my bank. A $500 fee for making a chargeback dispute. Sounds like a legit company.
I'd recommend (((competitors' names redacted))) as a better cloud hosting alternative to SoftLayer by IBM cloud hosting. Their servers are much better, support are responsive and care.
SoftLayer Reviews
Disgruntled Consumer Very!!
THIS COMPANY PROVIDES DEDICATED SERVER SERVICE....IT IS THE WORST COMPANY THAT CAN EVER EXIST THEY ARE EVIL. THEY DELETED MY SERVER ALL OF MY COMPANIES DATA THE MINUTE I TRIED TO MOVE AWAY FROM THEM THEY USED THE EXCUSE OF BEING A LITTLE LATE ON ONE BILL. I WAS A CUSTOMER FOR MANY YEARS I COMPLAINED FOR THE PAST TWO YEARS FOR THEM TO REMEDY A EMAIL ERRORS THEY NEVER CORRECTED FINALLY AFTER RECEIVING 100'S OF ERROR MESSAGES IN MY EMAIL INBOX I CALLED THEM UP. THEY TOLD ME IT WAS BECAUSE THE SERVER I WAS PAYING $200 A MONTH FOR WAS OLD , WAS DEFECTIVE AND NEEDED THEY SALES PITCHED ME ON UPGRADED TO A NEW SERVER (MORE $ PER MONTH) . THE WHOLE 2 YEARS I SUFFERED I TRIED AND TRIED TO GET THEIR HELP AND WAS LIED TO BY MANY SO CALLED SUPPORT EXPERTS AS TO WHAT THE PROBLEM WAS ....THEIR HARDWARE IS DEFECTIVE! THEIR CUSTOMER SERVICE ABSOLUTELY SUCKS, THEY OVER CHARGE FOR THEIR SERVERS, THEY ARE FILLED WITH ERRORS.
MOST OF ALL THEY ARE EVIL. TO DELETE SOMEONES ENTIRE SERVER OVER A $200 BILL IS INSANE. IT IS AN ACT OF MALISCIOUSLY. I HAD BEEN LATE OVER THE YEARS MANY TIMES NEVER DID THEY DELETE A SERVER OVER A LITTLE LATENESS ON A BILL. IT IS HIGHLY ILLEGAL WHAT THEY DID I WILL BE SEEKING REMEDY AND DAMAGES. THEY ARE TRYING TO HIDE BEHIND THEIR USER AGREEMENT TO JUSTIFY DELETING SOMEONES ENTIRE BUSINESS DATA. I WAS AWAY ON BUSINESS FOR THE PAST 3 WEEKS. SO I WAS UNABALE TO BE REACHED. THIS COMPANY IS ABSOLUTELY INSANE!
I WOULD STAY FAR FAR FAR AWAY FROM THIS DEDICATED SERVER COMPANY IF YOU VALUE YOUR DATA AND IF YOU WANT YOUR BUSINESS TO RUN SMOOTHLY! THEY CANNOT BE TRUSTED THEY DID THE UNTHINKABLE OUT OF MALISCIOUSNESS TO SPITE ME FOR GOING SOMEWHERE ELSE OR ATTEMPTING TO DUE TO THEIR HORRIBLE SERVICE!
PROVIDED A HORRIBLE SERVICE FOR ME I TOLERATED FOR A LONG TIME. IT CAME TO A PINACLE I WAS RECEIVED ERRORS MESSAGE. THE ATTORNEY GENERAL SHOULD BE CONTACTED REGARDING THIS MALISCIOUS BAD FAITH ACT TO DELIBERTLY SABOTAGE MY BUSINESS AND ME.
I NEVER WRITE POST ON HERE BUT THEY HAVE ENFLAMED ME BY DOING EVIL. THEY DONT DESERVE TO HAVE ANYONES BUSINESS I WAS BADLY ABUSED AS A CUSTOMER. I WAS LOYAL, OVERPAYING TO BE SCREWED OVER BY THIS EVIL COMPANY.
YOU DONT GO DELETING YEARS OF INFORMATION OVER A $200 BILL WITHOUT WARNING BECAUSE YOU THINK YOUR CLIENT IS GOING TO A NEW COMPANY THAT IS MALISCIOUS!
SoftLayer Cloud Hosting Review. Softlayer vs. Digital Ocean vs. Rackspace vs. Amazon AWS Cloud Hosting Comparison.
My experience with SoftLayer cloud hosting by IBM was terrible. The server was slow and confirmed this with several stress tests by our server tech. Worst we have ever seen.
I can't believe they charge 'premium' prices for this service, because the performance was by far the worst out of the 15-20 hosting companies we have used over the years.
I've never experienced such a nightmare company before in my life. Constant downtime, they even accidentally deleted one of my SQL databases, which had no backups! This resulted in several weeks of lost work.
Support is extremely unhelpful and slow. I tried to cancel our server due to the amazingly terrible performance, horrible support and extremely high price. But they would not allow me to, they keep rebilling me for a server I've already cancelled. I cancelled a full 48 hours in advance but due to their own incompetence, I still was billed for the next period.
A typical trait of a scamming cloud hosting company is having a fee for trying to do a chargeback with your credit card:
"4.6 Refunds & Disputes. All fees paid for Services are non-refundable. If You believe that any fee for the Services is incorrect, Your exclusive remedy is to seek SLA credits by opening an accounting ticket within 30 days of Your receipt of the disputed bill. Any charges not disputed by You within 30 days of receipt will be deemed conclusively accepted by You. You may not chargeback any credit card payments to SoftLayer and any such chargeback will result in an additional payment to SoftLayer of up to $500, which You agree is a reasonable estimate of SoftLayer’s additional administrative costs. You are responsible for any fees and costs (including, but not limited to, reasonable attorneys’ fees, court costs and collection agency fees) incurred by SoftLayer in enforcing collection of fees."
^ This is what one of their employees sent to me after saying I'm starting a chargeback dispute with my bank. A $500 fee for making a chargeback dispute. Sounds like a legit company.
I'd recommend (((competitors' names redacted))) as a better cloud hosting alternative to SoftLayer by IBM cloud hosting. Their servers are much better, support are responsive and care.