BEWARE. Dishonest business and ownership. Booked a 2 hour ride – which was cut 1 HOUR short with zero explanation from the staff or owner. The owner (who lives in AZ keep in mind) claimed the ride was completed on time based on his PHONE conversation with his dishonest staff. This of course was a complete lie and his attempt to avoid paying the riders any form of credit or refund for the shorter ride. If a customer is paying for a service – perform the service in full, professionally, and safely. Our wrangler Justin was extremely unprofessional providing limited direction to the riders and not assisting riders when they felt unsafe or uncomfortable while handling the horses. I would avoid this place at all costs and seek out alternative services in the area.
Alysa Phiel from Tucson AZ WILD DESERT GLASS wilddesertglass is a CROOK. She run Snow Mountain Stables from Arizona and stole our money. We book 15 people horse rides. She did not have enough horses and canceled us and did not refund our money. She ripped us off over $1500. We got angry and she threatened to call the police to escort us out after she stole our money. Her niece Erin Nicole works there and was not of any help either. Can't believe these CROOKS can run a business like this. STAY AWAY from this place!
Arrived 1 hour before our appointment and was told to wait 3.5 hours for our horse ride. Finally they told us they did not have enough horse and staff. Told us to come back another day. They gave use a credit and not a refund. We are from the U.K and will not come back here again. They stole our money!
We are another victim of this place fraudulent and scam activity. We book a horsehide for four people. We arrived an hour early and was told to wait two hours because they did not have enough horses and staff. After a two hour wait, we were offered three mule and one horse. We refused and was told to take a credit and come back another day. We are from out of town and flying back home tomorrow. The young lady there gave us the iPhone to talk to her aunt Alysa. The mean aunt Alysa refused to refund us and stole our money. She then threatened to called the police to have us escorted out because we were angry she stole our money. We left there being robbed and cheated from our hard earned money. This aunt Alysa is a crook and this business needs to be shut down by the state of Colorado. Our vacation is ruined and now we are forced to file a dispute with our credit card company. When we get home next week, we will file a formal complaint with the Attorney General of Colorado and the BBB.
Snow Mountain Stables Reviews
BEWARE. Dishonest business and ownership. Booked a 2 hour ride – which was cut 1 HOUR short with zero explanation from the staff or owner. The owner (who lives in AZ keep in mind) claimed the ride was completed on time based on his PHONE conversation with his dishonest staff. This of course was a complete lie and his attempt to avoid paying the riders any form of credit or refund for the shorter ride. If a customer is paying for a service – perform the service in full, professionally, and safely. Our wrangler Justin was extremely unprofessional providing limited direction to the riders and not assisting riders when they felt unsafe or uncomfortable while handling the horses. I would avoid this place at all costs and seek out alternative services in the area.
Alysa Phiel from Tucson AZ WILD DESERT GLASS wilddesertglass is a CROOK. She run Snow Mountain Stables from Arizona and stole our money. We book 15 people horse rides. She did not have enough horses and canceled us and did not refund our money. She ripped us off over $1500. We got angry and she threatened to call the police to escort us out after she stole our money. Her niece Erin Nicole works there and was not of any help either. Can't believe these CROOKS can run a business like this. STAY AWAY from this place!
Arrived 1 hour before our appointment and was told to wait 3.5 hours for our horse ride. Finally they told us they did not have enough horse and staff. Told us to come back another day. They gave use a credit and not a refund. We are from the U.K and will not come back here again. They stole our money!
We are another victim of this place fraudulent and scam activity. We book a horsehide for four people. We arrived an hour early and was told to wait two hours because they did not have enough horses and staff. After a two hour wait, we were offered three mule and one horse. We refused and was told to take a credit and come back another day. We are from out of town and flying back home tomorrow. The young lady there gave us the iPhone to talk to her aunt Alysa. The mean aunt Alysa refused to refund us and stole our money. She then threatened to called the police to have us escorted out because we were angry she stole our money. We left there being robbed and cheated from our hard earned money. This aunt Alysa is a crook and this business needs to be shut down by the state of Colorado. Our vacation is ruined and now we are forced to file a dispute with our credit card company. When we get home next week, we will file a formal complaint with the Attorney General of Colorado and the BBB.