I purchased 2 cartons of cigarettes in april. They sent a tracking number only at my request. The package got to the states and didn't move from point of entry. Never received them. After i was told to hold tight they will still come Over a month). They said they would resend them. Another month or 2 later still nothing. Continuous emails bank and forth that my shipment is coming. Finally on august 22 i told them i want a refund. They agreed and said it would take 25 days. 30 days later, no refund. I emailed again and demanded my refund. They said they were having technical difficulties. I emailed again and again and now they are ignoring. They are clearly a scamming company that has no intention of delivering product or refunding money. I have every email between myself and them
They took my money and provided me with a fake tracking number twice and never received the product and never refunded my money and now they are not responding to my emails!!!! big scam!!
SMOKERS MALL.COM Reviews
I purchased 2 cartons of cigarettes in april. They sent a tracking number only at my request. The package got to the states and didn't move from point of entry. Never received them. After i was told to hold tight they will still come Over a month). They said they would resend them. Another month or 2 later still nothing. Continuous emails bank and forth that my shipment is coming. Finally on august 22 i told them i want a refund. They agreed and said it would take 25 days. 30 days later, no refund. I emailed again and demanded my refund. They said they were having technical difficulties. I emailed again and again and now they are ignoring. They are clearly a scamming company that has no intention of delivering product or refunding money. I have every email between myself and them
They took my money and provided me with a fake tracking number twice and never received the product and never refunded my money and now they are not responding to my emails!!!! big scam!!