Smartphone Traders are nothing more than common thieves. They use the classic "bait and switch" tactic by luring you with promises of the high prices they will pay for your phones. Then, once they have your phone in their possession, they determine that they cannot pay what they promised and proceed to offer you a ridiculously low amount. If you try to get your phone back and not accept their offer, they will give you a littany of excuses as to why they cannot return your phone.
I went through the process entering information as asked about my cell phone.. It was not screen I. Excellent condition.. Smartphone trader gave me a price of $68.00,, They sent the box to mail it in.. I received a Email saying we're giving me $5. The phone was working I would keep it myself for $5.00 as a spare.. I emailed them back to return my phone.. I haven't received it yet... DO NOT SEND YOUR PHONE TO these plp... They will. Not give you any where near what say..
I purchased new cell phones after using my old cell phones for less then a month. I changed services which is why they were not used. I searched for companies to buy the old cell phones. One was a Samsung Note 3 and the other was an LG G3. Both are excellent phones and very current and desirable and in excellent condition. They were new and they were covered instantly with a cover and a screen protector. I got bids from 3 companies. 2 companies offered $250 and SMARTPHONE TRADERS offered $300. Of course I accepted the $300. They create a mailing label and you mail the devices to them. The mailing method they chose took 4 weeks to get there. Talk about snail mail! Anyway, after they finally received it, they sent an email saying they were giving me $28. That is less then 10% of the initial offer. I would have gotten far more from every other vendor and they should never make a high offer just to get you to send them your device and turn around and insult you with pennies on the dollar. I wrote a letter of discontent and told them I do not accept that offer and to send the devices back to me so that I may take any other offer. They do not even reply to the email and they do not answer the phone. I feel like I have been robbed. Never again! I want everyone to know what a huge SCAM this company is. Smartphone traders are a huge SCAM. Do not send them your devices. You will never get the money. Oh yeah! I never even got the $28 for my beautiful cell phones. I feel so very ripped off. What can I do?
I got a quote of $112 for my phone from smartphonetraders.com. I sent my phone in and 3 weeks later received an email saying they paid me $8 for it. I sent an email back saying that's not acceptable and to send my phone back. I tried to call but their line was disconnected. Today (2 business days later) I called and was told that they sent me an email on the 2nd of December stating I was being paid $8 and because I didn't reply it's been recycled already. I never received this email, it isn't in my spam folder or anywhere else. They also told me they never received my email saying that I didn't accept the terms.
The woman pretty much said f*** you, we have your phone and enjoy your $8. They couldn't prove they had sent me the email offering me the $8 to begin with, but oh well. Lesson learned.
Found smartphone traders online website. Gave me the best quote for my lg g3 with a cracked screen. Quoted me 134$ with all problems listed. Shipping was super slow. Their website didn't work. Couldn't contact anyone while waiting for over a month. Finally got the check in the mail and it's only 16$ how do u go from 134$ to 16$? No paper work showing why. Just a tiny check.
Quoted online that my IPhone 5S would be valued at $153 and sent them my phone last week and this evening I get a email that my perfect flawless phone is only worth $22 I promptly replied that this is unacceptable and want them to return my phone ASAP and I will be calling them in the morning and now there website is under construction they're a fraud!
I looked on the Internet and they quoted me $299 for my galaxy note 4 it was in excellent condition and mailed it out with a protective case . Supposedly when they reclever it they said the pixies were bad. My phone worked perfectly when I mailed it. They only offered me $17 I told them to send it back to me and they said it will take 2 to 3 weeks.
I went through Smartphone Traders to sell my previously owned iPhone 6, iPhone 5S, and iPhone 5C because they gave me the highest quote on my old cell phones. The phones, from the time we received them, had screen protectors and cases on them. This company quoted me $600 for all 3 phones, most of the money going to the 6 and 5S models.
I shipped the phones to them and after 2 weeks (because they used the USPS returned parcel service, which takes FOREVER), they received my phones. I recieved an email from them that my phones would be inspected and I'd received an email about the final amount. The email address came from a gmail.com account - this should've been my first clue. A few days later, I recieved my "quote" on what they were sending me for my phones. The iPhone 6 got $55, the 5S got $18, and the 5C got $16...for a grand total of $89! This is $511 less than what they quoted me.
So I called the company and spoke with someone in the "purchasing" department about my transaction. From the git-go, I told her that I wanted my phones back. She tried to get me to keep the sale with them and told me she'd be willing to go up to $180 for the iPhone 6 and $50 each on the 5 and 5C. So now, we're up to $280. I told her that I was not interested in dealing with a business that practiced unethical matters like this and I wanted my phones back. I told her that I had worked with Gazelle before without any issues and I just wanted my phones back.
After placing me on hold, she said that she could give me $200 for the 6 - which is what Gazelle was offering. I wasn't at my computer at the time so I couldn't confirm or deny what she said - but now, looking on their website, I would've gotten at least $240 for it. Then she kept going on and on about how the phones were depreciating in value every day and how it would take 2-3 weeks for me to get my phones back - 5-7 business days just to receive a tracking number and then an additional 5-7 to get the package back.
She kept on going on and on about how the price that I was quoted was only if the phones were sent in their original factory boxes - mint condition. I told her that I could go to Apple and buy a 128GB iPhone 6S Plus for $1000...and if I shipped it to them, they'd only give me $300 for it. She then said it's because there's there's a difference in market value and retail value.
I told her that I just wanted my phones back. She tried to give me a different price for the 5C and 5S and just send me the 6 back. She just wouldn't stop.
I FINALLY was able to get to her send me back my phones - after a 30 minute conversation. I went onto their website and it's suddenly "under construction". This company is a fraud! Beware and DO NOT use them!!!!
I went online to their website, and was quoted a $198.00 for my experience ze with a broken screen.so they sender me a email to print out their shipping info ,, so I did just that and included a wireless charger also. After about four days I get an email stating that their technical people are looking at the phone, two days later they email me and tell me their are sending me a check for $16.00 saying that's what they give everyone for that type of phone.
I was given an offer to sale back my iPhone 6 for 295 dollars. I was wondering why most sites that I checked offered about 190 and smart traders offered 295! They inflated the buy back but only wanted to give me 23!!!! My phone is in perfect working condition so I began to google and found out they scam buyers all the time.
They where offering the highest quote for my flawless iphone. After they received it the value went down to 10% of the quote. They said the phone has scratches which isn't true because it was always covered by a case and protective glass. They immediately raised their offer to 50% of the quote and then to 65% of the quote. Knowing I am dealing with a dishonest business I declined and asked for the phone back. They are not trust worthy and don't do busienss with them.
I sold my iPhone 5s 32 gig to them fully working price was 223. I had a damaged screen on it so the quote for damage or defective screen was 160. How in the hell was the final price 13$ seriously I could have just drove to this shop and sold it for 120. But no got referred to them and I didn't have time to drive and this is what happens. I wish I could say keep the check and give me back my phone I was at least counting on a hundred help get me my new cAR now I got to wait longer. I wouldn't use their site at all never again.
Smartphone Traders Reviews
Smartphone Traders are nothing more than common thieves. They use the classic "bait and switch" tactic by luring you with promises of the high prices they will pay for your phones. Then, once they have your phone in their possession, they determine that they cannot pay what they promised and proceed to offer you a ridiculously low amount. If you try to get your phone back and not accept their offer, they will give you a littany of excuses as to why they cannot return your phone.
I went through the process entering information as asked about my cell phone.. It was not screen I. Excellent condition.. Smartphone trader gave me a price of $68.00,, They sent the box to mail it in.. I received a Email saying we're giving me $5. The phone was working I would keep it myself for $5.00 as a spare.. I emailed them back to return my phone.. I haven't received it yet... DO NOT SEND YOUR PHONE TO these plp... They will. Not give you any where near what say..
I purchased new cell phones after using my old cell phones for less then a month. I changed services which is why they were not used. I searched for companies to buy the old cell phones. One was a Samsung Note 3 and the other was an LG G3. Both are excellent phones and very current and desirable and in excellent condition. They were new and they were covered instantly with a cover and a screen protector. I got bids from 3 companies. 2 companies offered $250 and SMARTPHONE TRADERS offered $300. Of course I accepted the $300. They create a mailing label and you mail the devices to them. The mailing method they chose took 4 weeks to get there. Talk about snail mail! Anyway, after they finally received it, they sent an email saying they were giving me $28. That is less then 10% of the initial offer. I would have gotten far more from every other vendor and they should never make a high offer just to get you to send them your device and turn around and insult you with pennies on the dollar. I wrote a letter of discontent and told them I do not accept that offer and to send the devices back to me so that I may take any other offer. They do not even reply to the email and they do not answer the phone. I feel like I have been robbed. Never again! I want everyone to know what a huge SCAM this company is. Smartphone traders are a huge SCAM. Do not send them your devices. You will never get the money. Oh yeah! I never even got the $28 for my beautiful cell phones. I feel so very ripped off. What can I do?
I got a quote of $112 for my phone from smartphonetraders.com. I sent my phone in and 3 weeks later received an email saying they paid me $8 for it. I sent an email back saying that's not acceptable and to send my phone back. I tried to call but their line was disconnected. Today (2 business days later) I called and was told that they sent me an email on the 2nd of December stating I was being paid $8 and because I didn't reply it's been recycled already. I never received this email, it isn't in my spam folder or anywhere else. They also told me they never received my email saying that I didn't accept the terms.
The woman pretty much said f*** you, we have your phone and enjoy your $8. They couldn't prove they had sent me the email offering me the $8 to begin with, but oh well. Lesson learned.
Found smartphone traders online website. Gave me the best quote for my lg g3 with a cracked screen. Quoted me 134$ with all problems listed. Shipping was super slow. Their website didn't work. Couldn't contact anyone while waiting for over a month. Finally got the check in the mail and it's only 16$ how do u go from 134$ to 16$? No paper work showing why. Just a tiny check.
Quoted online that my IPhone 5S would be valued at $153 and sent them my phone last week and this evening I get a email that my perfect flawless phone is only worth $22 I promptly replied that this is unacceptable and want them to return my phone ASAP and I will be calling them in the morning and now there website is under construction they're a fraud!
I looked on the Internet and they quoted me $299 for my galaxy note 4 it was in excellent condition and mailed it out with a protective case . Supposedly when they reclever it they said the pixies were bad. My phone worked perfectly when I mailed it. They only offered me $17 I told them to send it back to me and they said it will take 2 to 3 weeks.
I went through Smartphone Traders to sell my previously owned iPhone 6, iPhone 5S, and iPhone 5C because they gave me the highest quote on my old cell phones. The phones, from the time we received them, had screen protectors and cases on them. This company quoted me $600 for all 3 phones, most of the money going to the 6 and 5S models.
I shipped the phones to them and after 2 weeks (because they used the USPS returned parcel service, which takes FOREVER), they received my phones. I recieved an email from them that my phones would be inspected and I'd received an email about the final amount. The email address came from a gmail.com account - this should've been my first clue. A few days later, I recieved my "quote" on what they were sending me for my phones. The iPhone 6 got $55, the 5S got $18, and the 5C got $16...for a grand total of $89! This is $511 less than what they quoted me.
So I called the company and spoke with someone in the "purchasing" department about my transaction. From the git-go, I told her that I wanted my phones back. She tried to get me to keep the sale with them and told me she'd be willing to go up to $180 for the iPhone 6 and $50 each on the 5 and 5C. So now, we're up to $280. I told her that I was not interested in dealing with a business that practiced unethical matters like this and I wanted my phones back. I told her that I had worked with Gazelle before without any issues and I just wanted my phones back.
After placing me on hold, she said that she could give me $200 for the 6 - which is what Gazelle was offering. I wasn't at my computer at the time so I couldn't confirm or deny what she said - but now, looking on their website, I would've gotten at least $240 for it. Then she kept going on and on about how the phones were depreciating in value every day and how it would take 2-3 weeks for me to get my phones back - 5-7 business days just to receive a tracking number and then an additional 5-7 to get the package back.
She kept on going on and on about how the price that I was quoted was only if the phones were sent in their original factory boxes - mint condition. I told her that I could go to Apple and buy a 128GB iPhone 6S Plus for $1000...and if I shipped it to them, they'd only give me $300 for it. She then said it's because there's there's a difference in market value and retail value.
I told her that I just wanted my phones back. She tried to give me a different price for the 5C and 5S and just send me the 6 back. She just wouldn't stop.
I FINALLY was able to get to her send me back my phones - after a 30 minute conversation. I went onto their website and it's suddenly "under construction". This company is a fraud! Beware and DO NOT use them!!!!
I went online to their website, and was quoted a $198.00 for my experience ze with a broken screen.so they sender me a email to print out their shipping info ,, so I did just that and included a wireless charger also. After about four days I get an email stating that their technical people are looking at the phone, two days later they email me and tell me their are sending me a check for $16.00 saying that's what they give everyone for that type of phone.
I was given an offer to sale back my iPhone 6 for 295 dollars. I was wondering why most sites that I checked offered about 190 and smart traders offered 295! They inflated the buy back but only wanted to give me 23!!!! My phone is in perfect working condition so I began to google and found out they scam buyers all the time.
They where offering the highest quote for my flawless iphone. After they received it the value went down to 10% of the quote. They said the phone has scratches which isn't true because it was always covered by a case and protective glass. They immediately raised their offer to 50% of the quote and then to 65% of the quote. Knowing I am dealing with a dishonest business I declined and asked for the phone back. They are not trust worthy and don't do busienss with them.
I sold my iPhone 5s 32 gig to them fully working price was 223. I had a damaged screen on it so the quote for damage or defective screen was 160. How in the hell was the final price 13$ seriously I could have just drove to this shop and sold it for 120. But no got referred to them and I didn't have time to drive and this is what happens. I wish I could say keep the check and give me back my phone I was at least counting on a hundred help get me my new cAR now I got to wait longer. I wouldn't use their site at all never again.