I ordered the free trial offer of Max GC Extract where you pay only for shipping. Before disconnecting from the call they also offer the Reboot Cleanse, also just for the price of shipping. I got the product and used it as directed. It did not work. Then I got my Visa bill and was charged $89.97 for one bottle and $94.97 for the other bottle. They send a 30 day supply, but expect you to cancel within 14 days, that is hidden in the small print apparently. Because I didn't call and cancel with 14 days (which is before I even knew if it would work), they charged my card $184.94.
I was shocked when I opened my Visa bill today. When I called the phone number on my bill I was able to cancel any more orders but they told me I would have to pay the bill, because I didn't cancel within 14 days. This is a huge ripoff. Even though these products don't work, they won't give a full refund. I was able to get a 50% refund after talking with the supervisor, but I am still not satisfied. I feel this is just a scam.
If they really have so many "happy" customers, why won't they refund the money to those people to whom it doesn't work? That whole 14 day free trial is a scam, and the products don't work. I have never filed a report like this before, but I feel so ripped off that I had to share .
They promised a 14 day trial for 4.95 and then sent a 2nd bottle of cleanse for 5.95 and then a couple weeks later charged my account for 94-97. I did not order a subscription to this but somehow they seem to have thought I did.
I thought I was just getting one free sample bottle of weight loss substance and being charged for shipping and handling. Instead I got two bottles, the second which I did not order and then charged as if I signed up for a lifetime commitment.
I feel I should get a refund for the 94.97 since the product I got was supposedly a free trial.
I purchased their trial offer for $4.97. The woman on the phone tried to sell me the other product as well. I repeatedly told her over and over again, that I was not interested. I said all I want is this trial offer. After her being upset that I was not agreeing to purchase the other products, she finally gave up and said that I would be billed $4.97. Today, about 6 weeks later, I received another shipment.
I called today to dispute why I received another shipment. I was told that I had 14 days to cancel my subscription to this food supplement. I told this person today, that I was very clear on my intentions to not get anything more than the $4.97 trial. Never did they mention that I would be billed for the full price after 14 days, nor did they tell me that I would be included on automation shipments after that.
The woman said the note says that they told you that you had to cancel within the 14 days. I told her that I did not care what the note says, because I was adamant when I ordered the trial. She told me, "we record all of those orders". I said fine, then get the recording and play it for me, because that will prove what I said was I only wanted the trial purchase, nothing more. She then told me to hold on, and she came back about 30 seconds later and said, "all I can do for you is offer you a 35% discount, we do not accept returns, even if unopened because you did not cancel in the 14 days.
I refused to pay $100 less the 35%, she told me to hold again, and again came back and this time said, "well, I can give you the friends and family discount which is 50%. I again told her that I am not paying for that. She again reminded me that they record the phone çalls when orders are placed. I said, "good, find my recording so I can prove that what I am saying is the truth. She told me to hold again. She then came back and said, I am issuing you a full refund and it will show up on your credit card in about 4 or 5 days.
After the phone call, I called my credit card company and come to find out not only did they charge me the original $4.97, but then another $94.97 on September 4th, and again on October 4th. So essentially, they refunded me for the October 4th charge on my credit card, and did not ask me to return the shipment that I received today. So now, I am stuck with a $94.97 charge that I did not approve. The credit card company said, that they will put in a request for a dispute, but doubts that the company will refund me for that original purchase. Had the company followed up on what they promised me that they would do, there would have been no problem. This is a company that is running a real scam. I don't know if their product does what they say it does, so I can't knock the product, but the company's business practices are very questionable.
I am going to write them to see if I can get the $94.97 back, now that I have an email address for them. I doubt I will get anywhere with them, but I am going to ask them once again to present me a copy of the recording that they made of me ordering, to prove to them that I was never told that I had to cancel within 14 days, and also to prove to them that I was very clear that I wanted nothing more than the $4.97 trial bottle.
Smart Body Max GC Reviews
My mom ordered me the trial it seem to work so continued now coup months stopped working and now they have shipped 3 bottle of each this month
I ordered the free trial offer of Max GC Extract where you pay only for shipping. Before disconnecting from the call they also offer the Reboot Cleanse, also just for the price of shipping. I got the product and used it as directed. It did not work. Then I got my Visa bill and was charged $89.97 for one bottle and $94.97 for the other bottle. They send a 30 day supply, but expect you to cancel within 14 days, that is hidden in the small print apparently. Because I didn't call and cancel with 14 days (which is before I even knew if it would work), they charged my card $184.94.
I was shocked when I opened my Visa bill today. When I called the phone number on my bill I was able to cancel any more orders but they told me I would have to pay the bill, because I didn't cancel within 14 days. This is a huge ripoff. Even though these products don't work, they won't give a full refund. I was able to get a 50% refund after talking with the supervisor, but I am still not satisfied. I feel this is just a scam.
If they really have so many "happy" customers, why won't they refund the money to those people to whom it doesn't work? That whole 14 day free trial is a scam, and the products don't work. I have never filed a report like this before, but I feel so ripped off that I had to share .
They promised a 14 day trial for 4.95 and then sent a 2nd bottle of cleanse for 5.95 and then a couple weeks later charged my account for 94-97. I did not order a subscription to this but somehow they seem to have thought I did.
I thought I was just getting one free sample bottle of weight loss substance and being charged for shipping and handling. Instead I got two bottles, the second which I did not order and then charged as if I signed up for a lifetime commitment.
I feel I should get a refund for the 94.97 since the product I got was supposedly a free trial.
I purchased their trial offer for $4.97. The woman on the phone tried to sell me the other product as well. I repeatedly told her over and over again, that I was not interested. I said all I want is this trial offer. After her being upset that I was not agreeing to purchase the other products, she finally gave up and said that I would be billed $4.97. Today, about 6 weeks later, I received another shipment.
I called today to dispute why I received another shipment. I was told that I had 14 days to cancel my subscription to this food supplement. I told this person today, that I was very clear on my intentions to not get anything more than the $4.97 trial. Never did they mention that I would be billed for the full price after 14 days, nor did they tell me that I would be included on automation shipments after that.
The woman said the note says that they told you that you had to cancel within the 14 days. I told her that I did not care what the note says, because I was adamant when I ordered the trial. She told me, "we record all of those orders". I said fine, then get the recording and play it for me, because that will prove what I said was I only wanted the trial purchase, nothing more. She then told me to hold on, and she came back about 30 seconds later and said, "all I can do for you is offer you a 35% discount, we do not accept returns, even if unopened because you did not cancel in the 14 days.
I refused to pay $100 less the 35%, she told me to hold again, and again came back and this time said, "well, I can give you the friends and family discount which is 50%. I again told her that I am not paying for that. She again reminded me that they record the phone çalls when orders are placed. I said, "good, find my recording so I can prove that what I am saying is the truth. She told me to hold again. She then came back and said, I am issuing you a full refund and it will show up on your credit card in about 4 or 5 days.
After the phone call, I called my credit card company and come to find out not only did they charge me the original $4.97, but then another $94.97 on September 4th, and again on October 4th. So essentially, they refunded me for the October 4th charge on my credit card, and did not ask me to return the shipment that I received today. So now, I am stuck with a $94.97 charge that I did not approve. The credit card company said, that they will put in a request for a dispute, but doubts that the company will refund me for that original purchase. Had the company followed up on what they promised me that they would do, there would have been no problem. This is a company that is running a real scam. I don't know if their product does what they say it does, so I can't knock the product, but the company's business practices are very questionable.
I am going to write them to see if I can get the $94.97 back, now that I have an email address for them. I doubt I will get anywhere with them, but I am going to ask them once again to present me a copy of the recording that they made of me ordering, to prove to them that I was never told that I had to cancel within 14 days, and also to prove to them that I was very clear that I wanted nothing more than the $4.97 trial bottle.