I was in the mechanic business and had my own garage and was contacted by MotoLogic Repair and Diagnostics about a trial special they were running and wanted me to try it, I did. I continued the service after the trial ended, now paying $80.32 which I have used for a few months.
I had to close my garage due to family issues and I no longer need the service. I personally called and spoke with a gentleman about canceling my subscription he then said he would talk to his manager explain to him what was going on then call me back, that was over a month ago and I have never heard back. Last night I sent an email asking to cancel my account and got a reply by email ,
Hi L**** W*****, we have received your cancellation request and will submit it to an Account Manager, who will be in touch with you shortly to gather some feedback about MotoLOGIC. In the meantime, if you require further assistance, please do not hesitate to contact us at 888-224-4024 or email us through the Support Page. Our office hours are Monday thru Friday 5am-5pm PST, Saturday 5am-9am PST.
They have then called to tell me that if I canceled they would charge me a $300.00 termination fee.
I wouldn't mind paying for it if I could still use it but I no longer have my garage so I have no use for it.
This is ridiculous! I will be going to my bank and change my card number and they will not get anymore money from me. I am passed PISSED
Slick's Auto Care Reviews
I was in the mechanic business and had my own garage and was contacted by MotoLogic Repair and Diagnostics about a trial special they were running and wanted me to try it, I did. I continued the service after the trial ended, now paying $80.32 which I have used for a few months.
I had to close my garage due to family issues and I no longer need the service. I personally called and spoke with a gentleman about canceling my subscription he then said he would talk to his manager explain to him what was going on then call me back, that was over a month ago and I have never heard back. Last night I sent an email asking to cancel my account and got a reply by email ,
Hi L**** W*****, we have received your cancellation request and will submit it to an Account Manager, who will be in touch with you shortly to gather some feedback about MotoLOGIC. In the meantime, if you require further assistance, please do not hesitate to contact us at 888-224-4024 or email us through the Support Page. Our office hours are Monday thru Friday 5am-5pm PST, Saturday 5am-9am PST.
They have then called to tell me that if I canceled they would charge me a $300.00 termination fee.
I wouldn't mind paying for it if I could still use it but I no longer have my garage so I have no use for it.
This is ridiculous! I will be going to my bank and change my card number and they will not get anymore money from me. I am passed PISSED