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Sivana Bali Luxury Alcohol and Drug Rehab Centre


Country Indonesia
City Kabupaten Badung, Bali
Address Batu Bolong Beach, Jl. Pantai Batu Bolong, Canggu, Kuta Utara, Kabupaten Badung, Canggu, Bali
Phone 61 1800 650 010
Website https://www.sivanabali.com/

Sivana Bali Luxury Alcohol and Drug Rehab Centre Reviews

  • Apr 15, 2019

I had to leave the program 2 weeks early. due to medical issues & was not issued any refund, despite their claims to issue a % refund due to emergencies. They are dishonest & do not have integrity.

In March I returned from a recovery trip to Bali in worse shape than when I went. Sivana Bali is not what it claims to be. I screened them for 3 weeks to make sure it was a good fit for me & had the necessary set up to participate in their 28 day program. I was looking for a holistic program that could accommodate my health needs.

They promote themselves as a holistic program, but don’t live up to that. In trying to seal the deal & get payment for the program, they are misleading & dishonest on multiple levels. The biggest underlying issue of Sivana, it’s apparent it’s $ driven vs. 1st priority being the client. There are some very good therapists/facilitators/programming, but things that are just not right.

There’s a contradiction that they’re claiming to educate clients to live in integrity, when there’s a lack of integrity at core level. No doubt they will tell you what you want to hear to get you to sign up & pay the $ & then don’t & cannot hold up their end of the bargain & what they claim to be. It's wrong on many levels, but effected me on a physical level, due to health.

On my 3rd day, I started to get sick from rampant cigarette smoke. I went to bed that night with trouble breathing & didn’t sleep all night. The next couple of days I started to feel an infection coming on & could taste cigarette smoke in my lungs & mouth. I communicated to the staff about my issues & they said they would work on the smoking areas.

I communicated about other issues & was told these things would be addressed at the beginning of the next week. By the next week, things weren’t addressed properly & I could feel myself getting more sick & broken down. I told them I didn’t think I’d be able to stay at the facility w/out a major shift. I was told they’d circle back to me asap & then that the issues would be addressed within 24 hours.

By the end of 2 weeks, my health had completely manifested into full on illness in various ways. I told them I’d need to leave the facility as they couldn’t accommodate what they’d promised..I needed to get to a safe & quiet place to recover.

They said I’d need to see their MD, which I was happy about. After a consultation, my condition was corroborated: “lethargic & stressful..tightness in her lung/shortness of breath due to highly smoking environment….due to her autoimmune condition: immunity cells attacking…affect the body & affecting overall immunity…..possess a risk of lungs infection in highly smoking environment.

Also, during her program in Sivana…highly compact exacerbated her condition to get worse.” Per the visit with the MD who’s extremely knowledgeable & discussions with my family, it was clear & imperative that I leave Sivana & get to a better environment, along with other measures to support my health. It took them 2 days to make my exit happen as they were trying to get me to stay, all while I was the sickest I’ve been.

I’m beyond disheartened by my experience at Sivana. As many people seeking recovery know, it’s a difficult decision & commitment & one I made on my own. I was so proud of myself & excited to do this work in what seemed like an amazing place that could foster & support my recovery journey. What a massive let down & blow to have to walk away from this personal investment.

I’m happy to report after leaving, I have continued my recovery on my own, no thanks to Sivana. In the process of becoming ill under their care & messaging owner/financial person Garth, it’s abundantly clear what his & their main drive is = $. In needing to exit early for medical purposes, I emailed asking them to have integrity & do the right thing & to issue me a partial refund for the 2 weeks I missed.

I never got a direct response from my emails from Garth, who was quick to respond prior to me signing up for the program & sending my $. I finally received a response with no apology about any of this ocurring during my stay…only him deflecting responsibility & ownership about their short comings . There’s a clause stating partial refunds for “family emergencies” & this was a medical emergency…they could accommodate me, but clearly will avoid doing the right thing to hold onto $!

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