Oct 12, 2017 at 8:07am (Atlantic) we advertised a package of items for sale. The ad included photos of all the items.
Oct 12 at 11:18am Scott Cobbett (hereafter SFL) of Simply For Life Calgary/Kensignton emailed indicating he would take all items & requested we determine shipping costs. At 11:19 am we requested he confirm his exact shipping address. At 11:21am he confirmed the address in Calgary, AB & we confirmed we would get shipping cost for the exact address. At 12:14pm the confirmed shipping cost was emailed to SFL, requesting confirmation to move forward. At 12:17pm the response was received from SFL that the shipping cost was "fine."
The package was sent via Purolator Oct 16 at 3:23pm. Oct 17 at 9:56am email was sent to SFL to confirm the tracking numbers of the parcels and included the invoice for: the items, the shipping and taxes (New Brunswikc HST) charged on the shipping, as well as the address to send their payment to.
Oct 17 at 12:26pm an email was received from SFL indicating a cheque would be sent to us right away. At 3:56pm SFL sent an email indicating he didn't think he needed to pay the shipping taxes as he lives in Alberta. At 4:18pm we sent an email explaining the taxes were charged by the shipper and as such were part of the shipping fee. There was no response received to this email.
Dec 27th a reminder email was sent to SFL as a of the outstanding invoice & to confirm Purolator had marked the package delivered & signed for by his employee, indicating perhaps the cheque had been lost in the mail.
Jan 9, 2018 1:52pm an email was received from SFL indicating he would cancel the previous cheque (which mustve been lost in the mail) and would send a new one right away. We confirmed our mailing address for the cheque via email at 2:06pm.
Feb 13, 12:00pm we emailed SFL to advise the second cheque had not arrived & to offer the option to e-transfer the funds.
SFL replied March 14, 12:51pm stating he didn't end up using all the items he ordered so he only wanted to pay 60% of the invoice, because his business was "struggling" and paying the amount owed by him woul "hurt a bit". We offered a compromise via email of 87% (the cost of the goods and a portion of the shipping). There was no response received to this offer.
April 17, 2:29pm we offered a final reminder email and received no response. It would appear the owner of this business does not feel he should have to pay for good he ordered and recieved in good faith.
I would caution anyone giving goods, services or payments to this individual or business upfront that they may not recieve the agreed upon compensation. I would advise businesses and individuals not to misplace their TRUST.
Simply for Life Reviews
Oct 12, 2017 at 8:07am (Atlantic) we advertised a package of items for sale. The ad included photos of all the items.
Oct 12 at 11:18am Scott Cobbett (hereafter SFL) of Simply For Life Calgary/Kensignton emailed indicating he would take all items & requested we determine shipping costs. At 11:19 am we requested he confirm his exact shipping address. At 11:21am he confirmed the address in Calgary, AB & we confirmed we would get shipping cost for the exact address. At 12:14pm the confirmed shipping cost was emailed to SFL, requesting confirmation to move forward. At 12:17pm the response was received from SFL that the shipping cost was "fine."
The package was sent via Purolator Oct 16 at 3:23pm. Oct 17 at 9:56am email was sent to SFL to confirm the tracking numbers of the parcels and included the invoice for: the items, the shipping and taxes (New Brunswikc HST) charged on the shipping, as well as the address to send their payment to.
Oct 17 at 12:26pm an email was received from SFL indicating a cheque would be sent to us right away. At 3:56pm SFL sent an email indicating he didn't think he needed to pay the shipping taxes as he lives in Alberta. At 4:18pm we sent an email explaining the taxes were charged by the shipper and as such were part of the shipping fee. There was no response received to this email.
Dec 27th a reminder email was sent to SFL as a of the outstanding invoice & to confirm Purolator had marked the package delivered & signed for by his employee, indicating perhaps the cheque had been lost in the mail.
Jan 9, 2018 1:52pm an email was received from SFL indicating he would cancel the previous cheque (which mustve been lost in the mail) and would send a new one right away. We confirmed our mailing address for the cheque via email at 2:06pm.
Feb 13, 12:00pm we emailed SFL to advise the second cheque had not arrived & to offer the option to e-transfer the funds.
SFL replied March 14, 12:51pm stating he didn't end up using all the items he ordered so he only wanted to pay 60% of the invoice, because his business was "struggling" and paying the amount owed by him woul "hurt a bit". We offered a compromise via email of 87% (the cost of the goods and a portion of the shipping). There was no response received to this offer.
April 17, 2:29pm we offered a final reminder email and received no response. It would appear the owner of this business does not feel he should have to pay for good he ordered and recieved in good faith.
I would caution anyone giving goods, services or payments to this individual or business upfront that they may not recieve the agreed upon compensation. I would advise businesses and individuals not to misplace their TRUST.