I was approved for payment on 8/10/2016 and 8/28/2016 for two withdrawals of $2,000. each. first they were moving to europe, then they were changing pay agents, then they reapproved payments, then they said the money was coming. i am still waiting almost five months later.
I played for some time and eventually made a $100 withdrawal. On 06/07/16 my withdrawal was denied and a Playthrough amount was added to my account in the amount of $2,700 the next day! Wow, talk about no ethics. To make matters worse, when I asked the Chat department for a copy of my players activity I was informed that they don’t track the playthrough - but in his next breath, told me I had approx. $2,300 left on my playthrough that wasn’t there the day before!!!! But they don’t track it? Next, I asked How Was I able to Withdraw IF I had a playthrough balance, that’s not possible??? Unable to answer my question the chat moderator just repeated himself saying I had a playthrough balance and disconnected the chat (some customer service there). If they made a mistake, they should own it and process my withdrawal not try to lie and change my account on a whim. VERY UNTRUSTWORTHY – DON’T WASTE YOUR TIME OR MONEY HERE – WARNING!!! Silver Oak Casino - Additionally, I requested a payout of $100 on 05/05/16 which was kicked back for paperwork – on 05/20 the said it was approved. As of today 06/08/16 I have still not received that withdrawal and the casino has been unable to tell me when I will get paid, if at all. BAD PLACE TO DO BUSINESS WITH!!! They tell you to call this number 844-632-0968 that noone answers (I redialed for 3 hours) and provided an email that no one responds to [email protected] (useless)
06/06/16 I received my end of month insurance money ($90.80) from Silver Oak Casino – there was No Playthrough amount listed under my account. I played for some time and eventually made a $100 withdrawal. On 06/07/16 my withdrawal was denied and a Playthrough amount was added to my account in the amount of $2,700 the next day! Wow, talk about no ethics. To make matters worse, when I asked the Chat department for a copy of my players activity I was informed that they don’t track the playthrough - but in his next breath, told me I had approx. $2,300 left on my playthrough that wasn’t there the day before!!!! But they don’t track it? Next, I asked How Was I able to Withdraw IF I had a playthrough balance, that’s not possible??? Unable to answer my question the chat moderator just repeated himself saying I had a playthrough balance and disconnected the chat (some customer service there). If they made a mistake, they should own it and process my withdrawal not try to lie and change my account on a whim. VERY UNTRUSTWORTHY – DON’T WASTE YOUR TIME OR MONEY HERE – WARNING!!!
Silver Oak Casino - Additionally, I requested a payout of $100 on 05/05/16 which was kicked back for paperwork – on 05/20 the said it was approved. As of today 06/08/16 I have still not received that withdrawal and the casino has been unable to tell me when I will get paid, if at all. BAD PLACE TO DO BUSINESS WITH!!!
They tell you to call this number 844-632-0968 that noone answers (I redialed for 3 hours) and provided an email that no one responds to [email protected] (useless)
I made a few deposits to this website worth over $400 and when I tried to withdraw $500, they refused and asked me to send all my personal documents again in able to process my request. There wasn't anything going on for 2 weeks until I contacted them and suddenly they disabled and closed my account. Is there anyway to get my money back. I think this is a huge SCAM
Silver Oak Casino Reviews
I was approved for payment on 8/10/2016 and 8/28/2016 for two withdrawals of $2,000. each. first they were moving to europe, then they were changing pay agents, then they reapproved payments, then they said the money was coming. i am still waiting almost five months later.
I played for some time and eventually made a $100 withdrawal. On 06/07/16 my withdrawal was denied and a Playthrough amount was added to my account in the amount of $2,700 the next day! Wow, talk about no ethics. To make matters worse, when I asked the Chat department for a copy of my players activity I was informed that they don’t track the playthrough - but in his next breath, told me I had approx. $2,300 left on my playthrough that wasn’t there the day before!!!! But they don’t track it? Next, I asked How Was I able to Withdraw IF I had a playthrough balance, that’s not possible??? Unable to answer my question the chat moderator just repeated himself saying I had a playthrough balance and disconnected the chat (some customer service there). If they made a mistake, they should own it and process my withdrawal not try to lie and change my account on a whim. VERY UNTRUSTWORTHY – DON’T WASTE YOUR TIME OR MONEY HERE – WARNING!!! Silver Oak Casino - Additionally, I requested a payout of $100 on 05/05/16 which was kicked back for paperwork – on 05/20 the said it was approved. As of today 06/08/16 I have still not received that withdrawal and the casino has been unable to tell me when I will get paid, if at all. BAD PLACE TO DO BUSINESS WITH!!! They tell you to call this number 844-632-0968 that noone answers (I redialed for 3 hours) and provided an email that no one responds to [email protected] (useless)
06/06/16 I received my end of month insurance money ($90.80) from Silver Oak Casino – there was No Playthrough amount listed under my account. I played for some time and eventually made a $100 withdrawal. On 06/07/16 my withdrawal was denied and a Playthrough amount was added to my account in the amount of $2,700 the next day! Wow, talk about no ethics. To make matters worse, when I asked the Chat department for a copy of my players activity I was informed that they don’t track the playthrough - but in his next breath, told me I had approx. $2,300 left on my playthrough that wasn’t there the day before!!!! But they don’t track it? Next, I asked How Was I able to Withdraw IF I had a playthrough balance, that’s not possible??? Unable to answer my question the chat moderator just repeated himself saying I had a playthrough balance and disconnected the chat (some customer service there). If they made a mistake, they should own it and process my withdrawal not try to lie and change my account on a whim. VERY UNTRUSTWORTHY – DON’T WASTE YOUR TIME OR MONEY HERE – WARNING!!!
Silver Oak Casino - Additionally, I requested a payout of $100 on 05/05/16 which was kicked back for paperwork – on 05/20 the said it was approved. As of today 06/08/16 I have still not received that withdrawal and the casino has been unable to tell me when I will get paid, if at all. BAD PLACE TO DO BUSINESS WITH!!!
They tell you to call this number 844-632-0968 that noone answers (I redialed for 3 hours) and provided an email that no one responds to [email protected] (useless)
I made a few deposits to this website worth over $400 and when I tried to withdraw $500, they refused and asked me to send all my personal documents again in able to process my request. There wasn't anything going on for 2 weeks until I contacted them and suddenly they disabled and closed my account. Is there anyway to get my money back. I think this is a huge SCAM