We ordered cabinets from shoprtacabinets.com on 02/10/2015. Frank called us early the next morning to confirm the order and confirm our banking information. The company only accepted bank transfers.
Frank LaMark, the sales rep assured us our cabinets would arrive in 2-4 weeks. After repeated email and phone messages, Heather and Maria responded a few times to assure us the cabinets were coming.
The dock workers in California were on strike and orders were very backed up. Ultimately, we have not received our cabinets, nor have we been issued a refund. We have left over 100 messges via phone, email, and website messaging.
We have requested a refund scores of times (all which we have record); the company has not returned or confirmed our contacts. We would like our money refunded.
I was defrauded, scammed and ripped-off by Frank Lamark of Shop RTA Cabinets and World Craft Cabinetry. I ordered and paid for my cabinets, everything was fine while he was working on my order up until he got my money in his hands. Then I started receiving excuses for the delays and he blamed a local kitchen cabinet company manufacturer. I tracked down their phone number, called them and they said they no longer do business with him (what?). Later after more calls and emails he sent me a shipping tracking number which was fake and did NOT work, then he blamed it on the freight company. I tracked them down about my promised order which Frank said was to arrive in 2 weeks but the shipping company had no record of it and suggested I check with the company I ordered them from.
After more calls I stopped receiving call backs, nothing, so I can only assume my many emails sent to him were ignored and deleted. By now it was over 3 months, no cabinets, kitchen tore up, we're fixing our meals on cardboard boxes, washing dishes in the bathroom and pulling food out of boxes every night. This is America, it's not supposed to be this way people.
I finally Googled him to see what was the deal using "frank lamark shop rta cabinets" and "frank lamark fraud" and found out I'm probably one of thousands that have been scammed by this guy over many years now. I emailed him and officially cancelled my order and demanded a refund but to this day I have never received a refund check from him, poof, gone.
I read in the Chicago Tribune where the Illinois Attorney General is filing a lawsuit against Frank Lamark and his companies plus they're preventing him from doing business in Illinois - http://www.chicagotribune.com/suburbs/elgin-courier-news/news/ct-ecn-e-dundee-scam-st-0414-20150413-story.html
That's good for the people of Illinois but does little for me since I don't live there. All that was left was filing a complaint through my State Attorney General. I recommend you file a complaint if you want your money back, you can find yours here: http://www.naag.org/naag/attorneys-general/whos-my-ag.php
Other good Google search terms are below. They'll give you a better view of who Frank Lamark is, how he runs his many kitchen cabinet sites and how he uses many 1-800 call services and many UPS store drop boxes in the Chicago area to fly just below the consumer fraud radar. He only accepts money orders, checks or his preferred money moving method is the e-check (I assume all the credit card companies must have shut him down for excessive chargebacks). I found out why only e-checks "after the fact" and just recently, should be a red flag to anyone. You can copy and paste these search terms into Google to locate the stuff out there about him you might not yet know:
frank lamark fraud, frank lamark research, shop rta cabinets scam, frank lamark pictures, frank lamark world craft cabinetry complaints, frank lamark lawsuit
Some of his domain names he owns were found here (stay away from these kitchen cabinet websites): https://docs.google.com/document/pub?id=1Mau48AWhCABtQIlEo2zuJjxCqQdjGhZcWme3-jlMCmI
It's too late for me, if you're doing your research right now "before" sending him an e-check then I hate to say it but you're much smarter then me. Stay away if you're thinking about it, you'll just be donating your hard earned money to the Frank Lamark free money fund, and if you already ordered, did not receive what you paid for and have not received a refund then file a complaint with your State Attorney General and your BBB and both of these organizations will investigate your case for you.
Shop RTA Cabinets, Inc. Reviews
We ordered cabinets from shoprtacabinets.com on 02/10/2015. Frank called us early the next morning to confirm the order and confirm our banking information. The company only accepted bank transfers.
Frank LaMark, the sales rep assured us our cabinets would arrive in 2-4 weeks. After repeated email and phone messages, Heather and Maria responded a few times to assure us the cabinets were coming.
The dock workers in California were on strike and orders were very backed up. Ultimately, we have not received our cabinets, nor have we been issued a refund. We have left over 100 messges via phone, email, and website messaging.
We have requested a refund scores of times (all which we have record); the company has not returned or confirmed our contacts. We would like our money refunded.
I was defrauded, scammed and ripped-off by Frank Lamark of Shop RTA Cabinets and World Craft Cabinetry. I ordered and paid for my cabinets, everything was fine while he was working on my order up until he got my money in his hands. Then I started receiving excuses for the delays and he blamed a local kitchen cabinet company manufacturer. I tracked down their phone number, called them and they said they no longer do business with him (what?). Later after more calls and emails he sent me a shipping tracking number which was fake and did NOT work, then he blamed it on the freight company. I tracked them down about my promised order which Frank said was to arrive in 2 weeks but the shipping company had no record of it and suggested I check with the company I ordered them from.
After more calls I stopped receiving call backs, nothing, so I can only assume my many emails sent to him were ignored and deleted. By now it was over 3 months, no cabinets, kitchen tore up, we're fixing our meals on cardboard boxes, washing dishes in the bathroom and pulling food out of boxes every night. This is America, it's not supposed to be this way people.
I finally Googled him to see what was the deal using "frank lamark shop rta cabinets" and "frank lamark fraud" and found out I'm probably one of thousands that have been scammed by this guy over many years now. I emailed him and officially cancelled my order and demanded a refund but to this day I have never received a refund check from him, poof, gone.
I read in the Chicago Tribune where the Illinois Attorney General is filing a lawsuit against Frank Lamark and his companies plus they're preventing him from doing business in Illinois - http://www.chicagotribune.com/suburbs/elgin-courier-news/news/ct-ecn-e-dundee-scam-st-0414-20150413-story.html
That's good for the people of Illinois but does little for me since I don't live there. All that was left was filing a complaint through my State Attorney General. I recommend you file a complaint if you want your money back, you can find yours here: http://www.naag.org/naag/attorneys-general/whos-my-ag.php
Other good Google search terms are below. They'll give you a better view of who Frank Lamark is, how he runs his many kitchen cabinet sites and how he uses many 1-800 call services and many UPS store drop boxes in the Chicago area to fly just below the consumer fraud radar. He only accepts money orders, checks or his preferred money moving method is the e-check (I assume all the credit card companies must have shut him down for excessive chargebacks). I found out why only e-checks "after the fact" and just recently, should be a red flag to anyone. You can copy and paste these search terms into Google to locate the stuff out there about him you might not yet know:
frank lamark fraud, frank lamark research, shop rta cabinets scam, frank lamark pictures, frank lamark world craft cabinetry complaints, frank lamark lawsuit
Some of his domain names he owns were found here (stay away from these kitchen cabinet websites): https://docs.google.com/document/pub?id=1Mau48AWhCABtQIlEo2zuJjxCqQdjGhZcWme3-jlMCmI
It's too late for me, if you're doing your research right now "before" sending him an e-check then I hate to say it but you're much smarter then me. Stay away if you're thinking about it, you'll just be donating your hard earned money to the Frank Lamark free money fund, and if you already ordered, did not receive what you paid for and have not received a refund then file a complaint with your State Attorney General and your BBB and both of these organizations will investigate your case for you.