I ordered a phone case from this company, according to the website they are based in Los Angeles, CA. The case arrived in a hand written envelope, no invoice enclosed, mailed from an address in MA.
The case is extremely poor quality, offers ZERO protection, looks like what I see at the Dollar Store, however, I paid $20.25, plus $5.99 postage. (actual postage attached three stamps in the amount of $2.52).
The website looks legit, so I did not even think to review policies (my fault). Only after I received my order, in very unprofessinal packing without an invoice, did I search through website for return/refund policies, only to find they don't stand behind their products, NO REFUNDS/NO RETURNS.
This appears to be a home based business, sunlitdaisy.com, selling inferior products. This is not a legitimate store, more suited for ETSY or EBAY.
I placed an order for 2 phone cases on July 15th. On July 24th, I emailed them to ask where my items were. I received no reply until 3 emails and 3 days later. They said my order was ready to be shipped. I would receive a tracking number.
I have called them and it goes right to voicemail which is not set up. I have emailed them several times asking for the tracking number and have received no reply. I have also read several statements on their social media pages
from unhappy customers who have placed orders and went through the same issues. They had no problem of taking my money off of my card but cannot deliver or refund. Their website even says they will not give refunds at all
Shop At My Store Reviews
I ordered a phone case from this company, according to the website they are based in Los Angeles, CA. The case arrived in a hand written envelope, no invoice enclosed, mailed from an address in MA.
The case is extremely poor quality, offers ZERO protection, looks like what I see at the Dollar Store, however, I paid $20.25, plus $5.99 postage. (actual postage attached three stamps in the amount of $2.52).
The website looks legit, so I did not even think to review policies (my fault). Only after I received my order, in very unprofessinal packing without an invoice, did I search through website for return/refund policies, only to find they don't stand behind their products, NO REFUNDS/NO RETURNS.
This appears to be a home based business, sunlitdaisy.com, selling inferior products. This is not a legitimate store, more suited for ETSY or EBAY.
I placed an order for 2 phone cases on July 15th. On July 24th, I emailed them to ask where my items were. I received no reply until 3 emails and 3 days later. They said my order was ready to be shipped. I would receive a tracking number.
I have called them and it goes right to voicemail which is not set up. I have emailed them several times asking for the tracking number and have received no reply. I have also read several statements on their social media pages
from unhappy customers who have placed orders and went through the same issues. They had no problem of taking my money off of my card but cannot deliver or refund. Their website even says they will not give refunds at all
I am out $50 and so are quite a few others.