We bought these headphones on AMAZON and about after they started rattling and distorting so we thought we could not return them to amazon as we had used them for more than 7 mos. We put them aside started using another brand and then later on we started to use them again but they started rattling and distorting. We thought maybe we should write the company we were surprised to get an immediate response thinkning that someone would step up and help us. We had them back in the box in the same condition as received thinking we'd send them back. Instead we got... oh... contact these people in your area... as we are in Canada.. OK.. so we follow through.... than it was no... contact the US office... .OK... we thought maybe someone made an error.. .back and fourht 5 times... only to be told the headphone were out of warranty .
Shokz Reviews
Heres the thing.
We bought these headphones on AMAZON and about after they started rattling and distorting so we thought we could not return them to amazon as we had used them for more than 7 mos. We put them aside started using another brand and then later on we started to use them again but they started rattling and distorting. We thought maybe we should write the company we were surprised to get an immediate response thinkning that someone would step up and help us. We had them back in the box in the same condition as received thinking we'd send them back. Instead we got... oh... contact these people in your area... as we are in Canada.. OK.. so we follow through.... than it was no... contact the US office... .OK... we thought maybe someone made an error.. .back and fourht 5 times... only to be told the headphone were out of warranty .