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report scam| Country | United States |
| State | South Carolina |
| City | Greenville |
| Address | 55 Beattie Place, Suite 500, MS-501 |
| Phone | 1-800-365-7107 |
| Website | https://www.shellpointmtg.com/ |
Shellpoint Mortgage Servicing, LLC Reviews
This company does everything in its power to defraud you and totally ruin your credit report. Shellpoint bought my mortgage from the company that I originally took the loan out from. Once they owned it everything went downhill like a bobsled out of control! I make my payments a month in advance to avoid any late fees or disruption to my credit report... but Shellpoint does not record the payments and they try to send you late fees and penalty notices. Then to make matters way worse, their website does not work on ANY browser if you are using an Apple computer. So I am forced to make a phone call to them every single time I need information that should be readily available to every paying customer on their website. Then I sit on hold for sometimes over an hour listening to the message "Please refer to our website for..." over and over again!
I finally could not take their incompetence anymore because it had affected my credit score terribly for no good reason. I had to take out another loan to pay off Shellpoint in order to get them out of my life. When I requested my pay-off information, they email me someone else's loan and personal data!!!! Then weeks later I get a snail mail with someone else's loan info!
Read all the reviews on this site and also 'Pissed Consumer" because it will make your hair stand on end to read all of their deceptive practices!
In 2016 my mortgage had a zero balance. I own my home! I havent made a Mortgage payment besides paying the taxes since. Which is good because I now only make $9.25 an hour working part-time with no stocks or investments or partner to help me.
I had gotten sued by another mortgage company and the case was dismissed. Now I have Shellpoint come in trying to lay claim on my home. They paid my first half taxes this year(2019) and then put on my credit report in Feburary 2019 that I have a $42,000 mortgage payment they are claiming I owe.
The catch is they put in that I was in good standing as far as paying a mortgage which I am NOT and never did. Never heard of Shellpoint until a few months ago never dealt with them never agreed to a loan with them they are just playing the system Hoping on my ignorance.
I have not refinanced or sold or bought another home. I read on line this is what Shellpoing does. They put you in good standing and then stop paying. They then claim to the courts and put you in foreclosure. The courts just think you stopped paying a mortgage and allow them to foreclose.
I have been in my home and paid a mortgage for 28 years. The house would not be able to sell at that amount if that was the case. I have already with repairs and Mortgage payments, also taxes. paid 6x what the house was originally listed at. It is over 120 years old. Needs repairs that will cost me at least $20,000 in the future.
I live in a very dense neighborhood. Many houses sold at $3000 because they were vacant.
And I am very angry that at 61 years old have I have these bullies disturbing my peace. It is plain that the Shellpoint company is a scam and looking for easy victims.
I have already fought one mortgage company and won now I have to fight Shellpoint. It worries me that vulnerable people are taken to the cleaners by fraud and corrupt activities.
I am searching for freedom and truth. I do not want to be elderly and having something I worked so hard for Half my life just be taken away because someone think they see a profit. My home would never sell for $42,000. with 9% interest. Why do they expect me to pay that??? and why are they allowed to try??