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report scam| Country | United States |
| State | Kentucky |
| City | Louisville |
| Address | 6716 Grade Lane Building 9, Suite 910 |
| Phone | 1-800-331-3703 |
| Website | https://citiretailservices.citibankonline.com |
Shell Card Reviews
I wanted to get a Shell Mastercard to save money at the gas pump. I applied online and then received a letter saying my Social Security number was incorrect, which it wasn't. I called and called to resolve it and finally spoke to someone who told me my application had been mishandled and then lost. When I finally received my card, I never was able to receive the discounts that had been promised.
I paid every bill I received online even though the statements always arrived late. I then tried to close the account and even paid their late fee to get rid of them. They had people call me daily and when I tried to call them back, I couldn't reach anyone.
I finally sent them another letter telling them to stop contacting me. I paid the last statement they sent even though I had stopped using the card and they just keep sending me statements with late fees that are racking up interest. As a former Federal credit card investigator, this is a scam and I'm sorry that I got caught up in it. I should have know better when I had trouble even getting the card.